Raihana N.
Fraudulent company
Fraudulent company. Way too overpriced for cheap material. They advertised as Joyamo "Australia" but only to know after all payments made that it was actually from israel. Ordered in brown colour but they only have black colour available, so they promised to send another beaded bracelet as an apology..which never arrived. The leather bracelet lasted only a couple of months and the magnetic buckle became loose. They steal from you in broad daylight. Stay away from this dodgy company.
Response from JoyAmo JewelryApr 21, 2022
Hi Raihana, we are very sorry you are having problems with your leather bracelet. All our jewelry has a one-year warranty. We are trying to contact you via email, phone, WhatsApp, and SMS with no success. Please check the inbox of your email (check also the spam/junk folder) and kindly acknowledge the reception of our email so we can activate the warranty. On the other hand, the name of this company is JoyAmo Jewelry, not JoyAmo Australia. We have a site for Australia in order to sell our jewellery in the local currency. We do the same with the USA, Europe, Uk, etc. following the policy of Shein, AliExpress, and Amazon (among others) so the consumers do not have to pay extra fees when buying online in a different currency. We wait for your reply, Justin Customer Service JoyAmo Jewelry [email protected]