We developed a way to extract the best of every coffee bean into a liquid 20x more concentrated than traditional coffee. The result is Ultra Coffee: pure coffee that transforms into anything you desire – latte, americano, cappuccino, you name it – in seconds.
JOT (jot.co) has 97 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
jot.co
Website
jot.co
Category
Coffee & Tea
Location
Boulder, Colorado
Listed on Five Star Index
2026
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Latest
Most recent review: August 2026.
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The customer service I received from Jot was OUTSTANDING! Coffee is great too :-)
There was a duplication of the new customer package that was initiated via Facebook. Notified Jot the same day received and 2 hours later the duplicate account was removed and refund received all in a couple of hours and not DAYS! This is how you keep customers. Well Done!
CY
CYNTHIA
Smooth and NOT bitter!
I LOVE Jot coffee concentrate, and the company, too! The customer service is responsive and easy to work with. The coffee…excellent! Smooth, flavorful and nicely caffeinated to get me moving in the morning! And never bitter!! So smooth. Love my Jot!
CM
Calvin Mullinax J.
I'm hooked!
I'm hooked!
Best coffee I've ever had and I honestly don't think I could go with out it. It is so smooth and good, I look forward to it each morning. I only ask that they make the white chocolate flavor a part of the regular rotation, please!
EH
Elizabeth H.
Love My Jot!
What Jot is doing well: Making a very tasty cold brew. Packaging their product in an aesthetically pleasing way; I smile every morning when I pick up my bottle of Mocha. Giving us so many different flavor choices. Thanks, Jot!
OP
Opal
Fantastic Coffee & People
Not only is the coffee fantastic - rich, smooth, delicious - they also excel in customer service. There isn't a rating high enough for Jot. Get some right now!!!!
PU
Punkii
I absolutely love Jot
I absolutely love Jot! Flavor and quality are amazing. My favorites are the toasted marshmallow and the white chocolate, but I've also enjoyed every seasonal flavor I've received. I quit buying coffee from coffee shops, gas stations, etc. Jot is just better, and it's more economical than those pricey chain shops. Originally, I tried Jot to make my own iced coffee, but over this winter and spring, I've discovered that Jot is just as amazing hot as it is cold. I also love that I'm now in complete control of what I add to my coffee, like cream, sweeteners, syrups, etc. Lastly, I've only had to contact customer service once, last summer I think it was. The response was so quick, and it was easy to see that they wanted to ensure I was satisfied with outcome and the product. You can easily see that Jot is invested in the quality of their product for their customers.
LP
Lori P.
Love my Jot coffee
Love my Jot coffee! Not only does it make great hot or iced coffee but it is quick and easy to make with various flavors to choose from.
JC
JustAnswer C.
Jot is a wonderful company
Jot is a wonderful company. They have super products and fantastic customer service. I am so happy with my membership with this company and look forward to many more years of great coffee and superior service.