Jooki | Music & Stories Player for KidsReviews of jooki.com

Good product and good support (answer within 24 hours)

The jooki stops very frequently (multiple times in an hour). The lights stay white, but no music. The jooki can't be turned off when this happens and needs a hard reset. Very disappointing for my daughter. I had hoped for a better experience for my daughters birtday present. Update: The servicedesk helped me to reset the Jooki, now it seems to work the way it should. They even offered me a new Jooki if the problems continued. My daughter loves the Jooki even better now!

While the Jooki is awesome and is a great concept, we are disappointed by the control buttons on it. They are difficult to use/ to turn when choosing/skipping a song. Such an expensive item should be easy-to-use for the child who uses it, but it is even difficult for an adult to use. The button needs to be turned A LOT to skip a song and the tokens on the Jooki can get in the way. A different system should be used to skip the songs. Also, the extra tokens (to be purchased separately) do not have a loop on them and cannot be gathered together and tied to the Jookie. The Jookie cannot easily connect to any wifi, it has to be specifically matched to an address, which is a pain when travelling and wanting to change songs. The volume control system only has two settings, which is also a little annoying. Aside from that, the speaker box sounds ok and the tokens are easy to install on the Jooki. It recharges fast enough and last for a long car ride which is handy.

Truly an amazing piece of technology, our children are hooked. The only downside: hardware seems less reliable for early models and there are no effective solutions in place when you run into issues. My issue was resolved in the end, assuming for now it was Murphy's law.