Stan M.
Unjustifiable fee.
By definition, anyone eligible for Attendance Allowance is a vulnerable person. Receiving an email encouraging vulnerable people to pay for assistance from Jonathan Owen to claim a benefit that is free to apply for is deeply concerning. Anyone applying for Attendance Allowance can obtain free advice and support with their application from Citizens Advice or their local authority's Adult Social Care department. Given that free assistance is readily available, it is difficult to see how charging £600 for a successful application can be justified. In my view, it cannot be justified. It is exploitative to profit from vulnerable people by charging substantial fees for access to a benefit they can claim free of charge with independent support. I am continually shocked by the number of opportunities there are to exploit older adults, and this is another example of a practice that raises serious ethical concerns.



