Deacon F.
Cheap trash and non-existent customer service.
I recently purchased the 'Retro Round Polarized Steampunk Sunglasses' visible here: They took quite some time to arrive (almost a month) and upon holding them in hand I wasn't impressed as they were suspiciously light, and the hinges were very creaky - both signs of sunglasses made to a strict budget. My suspicions were confirmed when 1 week after receiving my sunglasses the frame around the lens snapped apart. It broke because of a temperature shift between my house which was running air conditioning, and the heat from outside, where it was in the upper 90s. In fact, the frame snapped apart while I was wearing the sunglasses as I was driving, and did so with a loud, POP. I was so loud I thought a rock had hit my windshield until the lens actually fell out of the frame and into my lap. Constructing the sunglasses from a plastic that doesn't have any thermal flexibility to account for thermal expansion and contraction is a serious engineering oversight. I contacted Jollynova as they claim there's a 90 day warranty on all sunglasses, during which point they'll refund or replace defective items, and upon getting their reply all I received was the following, "We apologize for any inconvenience caused. Do you have damaged eyes when you received them?" I responded but didn't hear back from them. I followed up a week later but still didn't hear from them. I contacted them yet again another week later and still haven't heard from them, so at this point I'm convinced they're just ghosting me. Long story short - these are extremely cheaply made sunglasses made by a company that won't stand behind their product or their claims, and they charge a comparative premium price for this cheap garbage. Do not patronize this company - avoid them at all costs.




