Tracy B.
They have great customer service for…
They have great customer service for any kind of questions with no membership fee! Reasonable prices, quick (FREE) shipping.

Piper is a modern telehealth service created to make weight loss treatment simple, fast, and transparent. Our mission is to give people a dependable path to real results with clear pricing, fast turnaround times, and genuine support from a team that cares. We believe that access to treatment should be straightforward, stress free, and delivered with honesty at every step.What makes Piper unique is our all inclusive pricing and our commitment to communication. The price you see covers everything you need for treatment including your provider consultation, medication, supplies, next day UPS shipping, and ongoing care support. There are no hidden fees, no surprise add ons, and no extra charges as your dose increases.We also pride ourselves on speed and reliability. Most patients complete their questionnaire and receive approval quickly, followed by fast shipping so they can begin treatment without unnecessary delays. Our care team stays responsive, helpful, and available throughout your journey. Whether you have questions about your medication, need guidance, or just want reassurance, we are here to make the process as smooth as possible.Piper was built to provide a trustworthy, no hassle experience for people who want reliable weight loss treatment delivered directly to their door. Every day we work to earn our patients trust through transparency, great communication, and dependable service. We are grateful for every person who chooses Piper and we remain committed to supporting you with clarity and care from start to finish.
Joinpiper (joinpiper.com) has 160 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Excellent
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160 approved reviews, newest moderated first
Tracy B.
They have great customer service for any kind of questions with no membership fee! Reasonable prices, quick (FREE) shipping.
Shoto K.
My review is for a purchase on November 4, 2025. It appears the Piper has now gone downhill, but my experience was good. I received the Tirzepatide 2 days after placing the order. Communication was with a real person (not a BOT). The vials are clearly marked and instruction very clear and simple. Today, I was about to place another order but noticed it's now impossible to talk to a real person. I realized there are now better options out there in terms of pricing and service. Seeing the reviews from Jan 2026, I would NOT recommend ordering from Piper. They clearly ran into issues. I ended up going with NativeMed instead. Slightly cheaper and decent service.
RDF
I ordered my medication over two weeks ago and they put the wrong address on my package. I contacted them to fix my address and everything has been screwed up since. UPS says they have created a label but no shipments have gone out for me. I've contacted my credit card company and filed a dispute. After I filed the dispute, I was unable to access the joinpiper website at all! My password wouldn't work and when I requested a password reset, they never sent the link email. So shady!
DG
So far my experience has been terrible. I ordered my GLP 1 on Saturday Jan 10th and got approved the same day and it is now Jan 16th and the order is still at the pharmacy. No one live has gotten back to me and it just seems they ghosted me. I read reviews and they all raved how fast their approval was and how they received their order in a matter of 48 hours. If my order isn’t shipped next week I’m writing to the BBB.
Katherine Pryor B.
I was only sent half of what was supposed to be sent. Each vial supports two weeks only and I only got one vial for each month 1 though 3. I confirmed the dosages through ChatGPT and also each package said QTY 2 but there was only 1. I have yet to receive a return email from Piper on anything.
Brian
im still waiting my order and week passed. i send email and no answer. I contacted via "chat" 1st response came one day later and no help "they are investigating", i send several other messages and no answer. I am filing chargeback . I even called the number on the credit card statement and goes to electronic voicemail. Very shady "business". BEWARE !
Bri D.
I was interested at first by Piper, their prices seemed great. I did my own research, saw many people commenting on service, efficacy compared to other brands, and then I noticed all of their ads were AI - they never showed ANY real results. When I commented asking why that was, they literally BLOCKED me. An entire company blocked a consumer based on one comment asking why they used AI ads instead of real customers with real results. If that doesn't scream shady with everything else, I don't know what would. I DO NOT trust Piper whatsoever.
G.A.
Absolutely no guidance if something goes wrong, like standard dosing not for you. No accountability, no communication, ghosted me. Doctor also stopped replying. Upon further investigation realized this product is not even FDA-approved.