Kimberly M.
Terrible. Delay/cancel your orders. Won't increase your dose
I've only had 2 shipments so far, but this is terrible. The customer service center is AMAZING, but this company is awful. The price is nice, but they won't increase your prescription strength after 2 months; they canceled/delayed my order the only 2 times that I've ordered from them. I'm seriously thinking about just going to a reliable source. This is a waste of money, and I've only lost 1 pound and have spent $500.
Response from LevityMar 20, 2025
Hello Kimberly, Thank you for taking the time to provide feedback on your experience. At Levity, we truly value the feedback we receive, and we take it seriously as we continually work to improve our services. We have reached out to you via email to address your concerns and provide further details. Please check your inbox, and if you have not received it, please don't hesitate to contact us directly. For any further assistance, please feel free to reach out to our customer support team via email at [email protected]. You may also visit our website and use the chat box in the lower right-hand corner for immediate assistance. We're here to help! Kind regards, Levity Support Team