Gino C.
Very prompt response to request
Very prompt response to request

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
Join It (joinit.com) has 178 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Gino C.
Very prompt response to request
Jim
Every problems I’ve encountered has been resolved
Kimberly
Genna was very helpful and solved my issue quickly. She even responded to a question I asked last night but didn't expect an answer to. I very much appreciate the follow-up!
Lynda
I sent the wrong file for import and I didn’t realize it right away. When I sent the correct file, the issue was fixed in minutes!
Michael S.
My query was answered quickly and though it couldn't be solved as i had an operator deficiency that caused it. I was impressed on how quickly it was responded to.
Peter F.
Join It tech support was very helpful and responsive. The bot very quickly turned me over to a live person when it realized it couldn’t answer my question and I didn’t have to wait long for a live person to get on the line. Live person was polite, respectful, and helpful.
Mary C.
customer support is brilliant!
Admin A.
The customer service online was terrific! I had an issue on a Saturday and did the live Chat. I honestly thought my message would go unanswered to Monday but No. My issue was resolved within 30 minutes. Seamless. Thank you!