Harvest by AcornsReviews of joinharvest.com

Signed up for premium in March and submitted one negotiation. It’s currently still in progress and way past the timeframe given. Reading all the real reviews below proves to me I made a huge mistake signing up for premium. They do not follow through, follow up or communicate in the slightest

Iv been with acorn for years but i never knew how to use it and I actually called WF 4 times in past 6months for refund & they hit me with the “we’ll see where your account stands if it’s eligible” 🤦‍♂️ Jason, within the first 5 minutes Went from 3months to 6 MONTHS OF REFUNDS! - Abdulla

Signed up for premium and paid in December 2021. It’s July 2022 and the one negotiation I submitted is still in progress. No updates, no movement, no refunds, and no help from customer service. Seriously, a scam.

Since 2019 i have been a client and truthfully love there services and the way they can negotiate with the banks and reimburse fees like atm fees and NSF fees plus many more right back into your account is awesome

Worked really well at first, so i decided to upgrade to the premium which cost like $30. Since then, it hasn’t worked at all and won’t let me do any negotiations, even though it promised unlimited ones. I reached out to customer service 3 times, one time a week, and never heard anything back for 3 weeks. Finally got an email back weeks later asking me to detail my problems, which I already did in my original emails but did it again. Once again I didn’t hear anything back for weeks and when I finally did they just told me the the capabilities of premiun but didn’t offer me any solutions for it not working. I asked for a refund since I was paying for nothing and was told (again weeks later) that no refund could be offered even though I was paying for nothing. DO NOT sign up for premium it is a scam and their customer service is extremely slow / non responsive and unhelpful.

They did nothing to help you get your money back except one auto-generated messages. No custom service at all, no phone, no online chat, if you send them a message, no response at all. You even could not find a button to cancel your membership in their website. Don't know how they get this high rate, but don't trust them, it's just a waste of money.

Unfortunately, the other reviews are right, this company is a complete scam. I signed up for premium and spent the $35 on November 13, 2021 hoping I could get some help with my bank fees so that I could end my relationship with the bank I was using and hopefully recover some of the fees that were already taken from me. I was really excited about this service and hopeful that the positive reviews were more in line with the experience I would receive. I thought if this were true this is an amazing idea and can really help people. I’d gladly pay the $35. However I got the same treatment as many others. I waited the 60-day period, and then some, and with no word from them, in February I asked about the progress. They replied it would still take more time. So I waited more, and now it has been well over 90 business days (I counted to make sure), and still nothing. The other reviews are right—you can only contact them via their website. There is no phone customer service and you cannot send a direct email. Any correspondence is completely on their terms and virtual. I’m well versed in scam company red flags and this is a big one, I should have caught on to that from there. I used this service because I really needed the money. I was hoping for some help during hard times but I just got scammed out of, ironically enough, the exact same amount as an overdraft fee. Harvest knows that those are the types of customers attracted to their fake “service” and I found it very gross that they take advantage of people in that way. Believe the reviews on this one, this is very much a scam and a massive disappointment.

It’s been months and no response. I’ve sent a dozen emails. There’s no CS number. So pushy with the $34 annual membership. They're breaking their promise of paying only if a refund/saving is successful. Billshark got me significant savings on Spectrum internet savings. Unfortunately, they don't do bank fees. 😔 Spectrum: “Complete Jan 3, 2022, 2:02 PM We saved you $960. Billshark kept $224 as they’ve applied a sweet $168 discount! AT&T: Jan 29, 2022, 7:01 PM We saved you $20. Once your savings expire, Billshark will automatically renegotiate your bill to keep you at the lowest rate.” Also, check out their billshark rewards dot com. No links allowed. Bill shark CS reps were very responsive! We could say like 🦈! Haha Harvest, I'm willing to give you another chance assuming the gross lack of response is simply human error. Please reach out via email or phone. You pride yourself on your sophisticated AI algorithm. However, humans are the ones assisting your customers. Or not. 🙈