Gerald WalletWe built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
187 approved reviews, newest moderated first
Natalie M.
Great little app when you’re in a pinch. Mark has been very helpful in assisting me.
Response from Gerald WalletOct 12, 2026
Thank you for sharing your experience! We're glad Gerald has been a helpful option when you need a little extra cash, and that Mark has been there to assist you. We'll be sure to pass along your kind words to him!
Rosemene F.
Mark was so helpful The free cash transfer comes in handy when needed. This app is a blessing to me, and I'm sure, to many other people as well.
Response from Gerald WalletOct 12, 2026
Thank you for such a heartfelt review! We're glad the free cash advance transfer has been a blessing when you need extra support, and that Mark was there to help. We'll be sure to share your kind words with him. We appreciate you being part of the Gerald community!
Joe C.
Excellent customer service at Gerald wallet
Response from Gerald WalletOct 12, 2026
Thank you for the kind feedback! We're glad you've had a positive experience with Gerald's customer service. We appreciate you taking the time to share your review and for being part of the Gerald community!
Sandy Stewart - H.
I am so grateful and appreciative of the assistance I received from customer service. Stephanie understood my situation and the urgency to address my issues. Stephanie from Gerald Technologies was so professional and helpful. I am so appreciative again. Stephanie was patient during the entire process and very knowledgeable
Response from Gerald WalletOct 1, 2026
Thank you for sharing such thoughtful feedback! We’re so glad Stephanie took the time to understand your situation and helped address your concerns with patience and professionalism. It’s wonderful to hear her knowledge and support made a difference, especially when you needed assistance quickly. We’ll be sure to pass your appreciation along to Stephanie!
Shawn
Mark did an incredible job helping me with my repayment date! Gerald is a great app and look forward to using it in the future! Very Kind assistance from Mark!
Response from Gerald WalletOct 1, 2026
Thank you for the wonderful feedback! We’re glad Mark was able to help with your repayment date and made the process easy with his kind assistance. It’s great to hear you’re enjoying Gerald and look forward to having you with us in the future. We’ll be sure to share your kind words with Mark!
Mariyon J.
How can I get back n my account if I have a new phone number
Response from Gerald WalletOct 1, 2026
If you’ve changed your phone number and are having trouble accessing your Gerald account, our support team can help you regain access and update your information. Please reach out to us at [email protected] with your account details so we can assist you with the next steps. We’ll be happy to help!
Tracey G.
I am absolutely blown away seeing good reviews! People must not care about prices. Gerald makes you buy stuff from their so called corner store. Really it comes from Amazon. Packaging, shipping,and all. I wonder if Amazon knows they use their products and pretend they are their own store and jack up the prices. For example, 3 pack wipes. 2.77 on Amazon. Exact same wipes they are even Amazon brand are 5.44 on Gerald. So then after you spend half of your allowance in their i mean Amazon's store you can get a couple bucks in cash. My main question is: how on earth do you expect people that are using cash advances to spend part in a store!! They are getting advances! They need money! They are buying wipes at the dollar store! They need cash!!
Response from Gerald WalletOct 1, 2026
Thank you for your feedback! Our app combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store, and after your purchase, enjoy a free Cash Advance transfer to your bank. With no upfront payments, no interest, no subscriptions, and no late fees, we aim to provide a simple way to save and get more value. We're sorry if this isn't currently aligned with your needs. For further information, please check our Terms of Use or FAQ. If you have any additional questions, contact us at [email protected].
Michael D.
This is a total rip off. They hook you for buying overpriced overseas items then ask questions via email on incorrect products that they shipped. Ordered twice from them. First order incomplete. Second wrong size item. Numerous emails back and forth without a conclusion to rectify their mistake. They even had the gaul to ask me if I "videoed" opening of the box. Avoid this company at all cost.
Response from Gerald WalletSep 23, 2026
We’re sorry for the frustration you experienced with your orders and the back-and-forth while we worked through the issues. We have looked into your concern and we’re glad to see that your concern has since been resolved. We appreciate your patience throughout the process and your feedback, as it helps us identify areas where we can make support and order handling smoother.