Brianna S.
Great customer service
Great customer service
Response from Gerald WalletJun 23, 2026
Thank you for the great feedback! We’re glad to hear you had a positive customer service experience. It means a lot to know our team was able to help.

We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
187 approved reviews, newest moderated first
Brianna S.
Great customer service
Response from Gerald WalletJun 23, 2026
Thank you for the great feedback! We’re glad to hear you had a positive customer service experience. It means a lot to know our team was able to help.
Tea
Gerald app is great and jubelle was great rep! App is easy to use!
Response from Gerald WalletJun 23, 2026
Thank you for sharing your experience! We’re glad to hear you’re enjoying the app and finding it easy to use. We’ll also make sure Jubelle sees your kind words — she’ll be happy to know she made a positive impact.
Nicolas C.
The experience and customer service is all amazing highly recommend
Response from Gerald WalletJun 23, 2026
Thank you for the recommendation! We’re delighted to hear both your overall experience and the customer service stood out in such a positive way. Your support means a lot to us.
Juan
Great app but even better support, Jubelle specifically has been a delight and is helping me through a tough financial situation. Would definitely recommend using Gerald Wallet
Response from Gerald WalletJun 23, 2026
Thank you for sharing such thoughtful feedback. We’re glad to hear you’re enjoying the app, but even more importantly, that Jubelle has been able to support you during a challenging financial situation. We’ll be sure to pass along your kind words to her. Your recommendation means a great deal to us.
matthew H.
This app is great and Stephanie was very helpful
Response from Gerald WalletJun 23, 2026
Thank you for the kind words! We’re glad to hear you’re enjoying the app and that Stephanie was able to provide the help you needed. We’ll be sure to share your feedback with her.
James R.
Jonas was very helpful when I needed assistance.
Response from Gerald WalletJun 23, 2026
Thank you for sharing your experience. We’re glad Jonas was there to help when you needed assistance and that he was able to provide the support you were looking for. We’ll be sure to pass along your kind words to him.
George D.
Gerald is great for free cash advances! No subscription fees and no interest! They’re the best!
Response from Gerald WalletJun 23, 2026
Thank you for the amazing feedback! We’re thrilled to hear you’ve found value in the free cash advances and that the lack of subscription fees and interest has made a difference for you. Your support and enthusiasm mean a lot to our team.
Josephine T.
Great very helpful
Response from Gerald WalletJun 23, 2026
Thank you for your feedback! We’re glad to hear you found the experience helpful and that we could assist when you needed us. We appreciate you taking the time to share your thoughts.