Salman
Misleading Promotion Email
I received a very misleading email for an UBER promotion saying I would get 5X points for any purchase made with UBER. I made a purchase on the same day, and I received no points. After following up with an employee, I was told that the promotion had expired. That means you sent an email notifying me that there was a promotion for half a day. This is strange and I would appreciate earlier emails if they are to be sent at all.
Response from FizzMar 4, 2024
Hi Salman, Thank you for trying out Fizz. We're always trying to add new rewards for Fizz Cardholders, including up to 10X or more points offers at our partner merchants. Some of our offers may be time-limited, or on a first-come, first-serve basis. We recommend that you enable push notifications, so that you never miss a Flash promotion, as well as take a look at the Rewards section in the Fizz app, where you'll see a list of current offers, including expiration date and time. I'm sorry that you had a negative experience, and will strive to make the rewards experience better for the next time you use it. Scott - Co-Founder and Chief Operating Officer




