Tamer A.
Poor Customer Service
I enjoyed Using Fight Camp At First Until I asked For A refund On A Certain Item I didn't Need. Their Customer Service Is Awful. I Had To Fill Out A Request That Has To Be Reviewed Which Takes Up To 24hrs, During That Time You Get A Generic Email Stating They Received Your Request, And Thats As Far As It Goes. Eventually After Email After Email, Someone Finally Called Me Gave Me A Great Sales Pitch And told Me A refund Will Be Issued. Its Been 3 weeks Now, No Refund And Still Getting The Runaround. I Received An Email From The Ceo When I first Joined Thanking Me. I'm Pretty Sure That Was A Generic Email. I Reached Out To Him About My Concern Never Heard Back. So If The Ceo Of The Company Doesn't Care That Should Be An Indication No One Elese Does. They Advertise Hassel Free Return. There Is Nothing Hassel Free About It. Their Actions Make It Very Clear Your Money Is More Important Than You Are. I bought My Equipment Out Right. The One Thing They Excel At Are Great Excuses. I am A New Member Only 2 Months And I Am Very Unhappy. I Clearly Made A Mistake Choosing Fight Camp. Do Your Homework. There Are Other Options Out There. I Know Everyone's Experience is Different, I Just Wanted To Share Mine.

