Shalloma S.
I am super disappointed
I am super disappointed. I signed up over a week ago. I was suppose to hear from a physician but never got a call. Now they have my medicine in transit for two days. Was supposed to be delivered yesterday. Now the medicine is supposed to be refrigerated, why would I trust to inject it? I tried contacting UPS, no luck. At this point I want my money back. I even called and it just rings and no intro as Delilah? Umm.
Response from DelilahApr 7, 2025
Hi Shalloma — I’m really sorry to hear about this experience. You’re absolutely right to feel disappointed, and I understand how frustrating it is to be left without answers, especially when your health is involved. We do ship all medication in temperature-controlled packaging that can typically maintain proper conditions for up to 48–72 hours, but I absolutely understand your concerns, especially since it’s been in transit longer than expected. One of our associates will reach out to you ASAP to personally look into your shipment and discuss your next steps. If the medication is no longer safe to use, we will make it right alongside everything else that needs to be addressed.




