Robyn
Initial Sign Up Process
Confusing sign up. Not a lot of communication about what should be happening and when. Pharmacy processing took a whole week and I still don’t even have my meds. Will I have to go through this every month?
Response from BlivApr 1, 2026
Thank you for your feedback — we’re sorry the sign-up process felt confusing and for the frustration around timing. I do see that your order has been delivered, and you should also have received an email with your dosing instructions. If you’re not seeing it, please check your spam/junk folder just in case. To clarify, this is not a monthly process — you simply reorder when you’re ready for your next vial. If you need any help with dosing or next steps, please don’t hesitate to reach out. You can reach us at 888-859-2882 (Monday–Friday, 9 AM–5 PM MST) or by email at [email protected] We’re here to support you.


