Abound by The Times of IndiaReviews of joinabound.com

**Extremely disappointing experience — $2,000 stuck for 45+ days** I am extremely disappointed with Abound and would strongly recommend that customers think carefully before using this service for an important or time-sensitive money transfer. I sent **$2,000 to my family for a medical emergency**, expecting the transfer to be completed within the normal 2–3 day timeframe based on my previous experience with Abound. Instead, my money has been stuck for **more than 45 days**. I have contacted Abound multiple times, but I keep receiving generic responses saying that the issue has been escalated or is being reviewed. Most recently, Abound told me that they **attempted to process my refund, but the refund failed due to a technical issue**. However, they still cannot provide me with a specific refund date or ETA. This is extremely frustrating. This is my hard-earned money, and I should not have to wait more than 45 days to get it back—especially when the money was needed for a family medical emergency. I have been using Abound for around two years and initially trusted the company because of its association with the **Times of India**. My earlier transfer was completed successfully within a few days, so I had confidence in using the service again. Unfortunately, this experience has completely destroyed that trust. I ultimately had to **borrow money from a friend and use another money-transfer service**, and that transfer was completed within approximately two hours. At this point, I am still waiting for the return of my **$2,000**. Abound needs to provide a clear explanation and, most importantly, **return my money immediately instead of continuing to send generic escalation responses**. I hope other customers see this review and understand the risk of using this service when the money is urgently needed. **Transaction ID: 3956165086** **Very poor experience. No clear resolution. No specific refund ETA. More than 45 days and still waiting for my money.**

I have made a transaction and it’s been more than 30 days now still the transaction is not processed and the team is saying that they didn’t received the money from bank and amount was deducted from my bank 30 days before. This app sucks they just use your money.

Horrible experience. You took more than a month and nearly 2 months last time to transfer money. I never use your app and I don’t suggest others too

There are lot of delays in money trnasfer. Delivery timelines were kept on getting postponed. No security for the money trnasfer we do.

There is delay in receiving the payment

Very disappointing experience with Abound. I initiated a transfer almost three weeks ago, and the money still hasn't been delivered. Every time I get close to the promised delivery date, it gets pushed out again with little to no explanation. At this point, the experience has been frustrating enough that I would not recommend using the service. The repeated delays and lack of clarity have made what should have been a simple transaction unnecessarily stressful. I would have given zero stars if that were an option.

Worst service

Extremely disappointing experience — 45 days of stress and mental agony My experience with Abound Money Transfer was extremely disappointing and, frankly, a nightmare. What should have been a straightforward international money transfer turned into 45 days of stress, uncertainty, repeated follow-ups, and frustration. I initiated a transfer of $7,850 on July 13, 2026, and was told that the money would be credited to my Indian bank account by July 25, 2026. The money was not credited. When I contacted customer support, I was initially told that it would be credited the following day. The next day, I was informed that the transfer had been completed, and Abound shared a screenshot from their banking partner as proof of the transaction. However, when I checked with my Indian bank, I was clearly informed that the money had not been credited. What followed was an extremely frustrating 45-day ordeal. I repeatedly contacted their support team and received various explanations, including internal server issues, transfer delays, and other reasons. I was repeatedly given assurances that the money would arrive “the next day,” only to be told later that I needed to wait several more days. After 45 days, the money was finally credited to my account. During this entire period, Abound had control of my $7,850, yet despite the prolonged delay and the significant inconvenience and mental stress caused, I was not offered a single dollar in compensation. Another major concern is the lack of accessible customer support. There is no telephone number through which customers can directly speak to a representative or manager. When a significant amount of money is delayed, customers are essentially left dependent on email communication, with no assurance of receiving a timely response. This experience has seriously damaged my confidence in the platform. Saving a small amount through a slightly better exchange rate is simply not worth the risk and stress if your money can potentially be held up for weeks. Abound is associated with The Times of India, which makes this experience even more disappointing. I sincerely hope the management is aware of the customer-service issues and the way customer funds are handled, because experiences like mine can seriously affect the reputation and credibility of a brand associated with such a well-known name. My strong advice: think very carefully before using Abound to transfer money to India. My $7,850 was eventually received, but waiting 45 days, repeatedly chasing support, receiving inconsistent explanations, and having no direct escalation channel was an unacceptable experience. For me, the small difference in exchange rates was nowhere near worth the 45 days of anxiety and uncertainty. I would not use this service again.