Claire W.
Poor Customer Service
I am so disappointed in the service I have received from John Medeiros. I bought a pair of clip on earrings which turned out to be too big/heavy for my smaller earlobes. I messaged customer service about exchanging for a very similar pair. They took 10 days to get back to me, and when they did said "sorry you can no longer return it's been 10 days". They have continued to ignore my messages and emails. What a waste of money, and to think I was going to even exchange for a different piece. Won't be getting my service again and will not recommend them to anyone.

