Gail I V.
When I placed my order I tried to…
When I placed my order I tried to redeem my rewards points and it wouldn’t go through. I sent an email requesting a credit and never received a response from your office!? Gail

Sourced with care. Roasted by hand. Delivered fresh to your door.
Joe's Coffee House (joescoffeehouse.com) has 142 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Gail I V.
When I placed my order I tried to redeem my rewards points and it wouldn’t go through. I sent an email requesting a credit and never received a response from your office!? Gail
LaChele L.
Did not receive the gift set I paid for
Robert M.
I am still waiting for my order to arrive. I got an email asking to rate the coffees purchased. Obviously, I cannot review them before I get them You need to communicate an accurate delivery date.
Response from Joe's Coffee HouseDec 14, 2020
Robert we are so sorry but the USPS is killing us this year. Your package should have taken 3 days from GA to MD and it took 10 days. This is crazy. We also need to adjust Trustpilot, they are sending automated requests. I saw you checked out as a guest, did you still receive the tracking info on your order?
Frederick R.
Decaf Hazelnut Ok but not outstanding
Response from Joe's Coffee HouseJun 1, 2020
Frederick we are sorry you were not impressed with the coffee. What did you not like about it?
PAUL
Sulawesi Toraja, medium roast was disappointing. Had a burnt flavor and was not as appealing to me as several other brands of similar coffee. It was also more expensive than those other brands.
Response from Joe's Coffee HouseNov 18, 2019
Paul, I am so sorry you had a bad experience. I am reaching out to you through your account to make this right.