Monica
This review is probably premature
Edited due to some additional information being provided. Now that we have more than half of the system set up, I can't believe how much time we are going to save. But only 4 stars because we had literally no idea how much of the back end work we would be doing ourselves. I still believe there needs to be better setup training, or even provide a service we can pay for. We will have a total of 4 weeks of time, with two people working full time, and three working part time to get the system set up. This review is probably premature, but since you've asked.... We are moving to JobNimbus from BuilderTrend. The demos make this product look so simplistic and fantastic. I have news for you, the GM and I have exclusively worked on building JobNimbus for 2 weeks, and we still aren't ready! It is like we were given a blank slate and told to figure it out. The Knowledge base is outdated, the templates are all HTML coding, they couldn't import our historical data, and the training? It was a joke. We basically learned how to enter a contact. That's it. No work on automations, integrations, documents, templates, items, services, none of the hard stuff. I am seriously disappointed. I hope I feel differently when we have the bones built and can actually use it.
Response from JobNimbusMay 18, 2020
Thank you so much for this feedback, Monica! We sent this over to our onboarding team so we can make sure that new customers like you feel confident in their decision to move to JobNimbus.