VL S.
I missed placed my address and was…
I missed placed my address and was panicking about im not receiving my order,until they customer service helped me at this time of night,shout out to jk.JK or NO WAy

Founded in 2019 by two passionate professionals, JK Distro is dedicated to the exploration and distribution of high-quality hemp products. Our journey began with a deep commitment to understanding the benefits of cannabinoids and enhancing well-being through scientific research. We proudly source our products from trusted farms and suppliers, ensuring exceptional value and quality for our customers. With over 90,000 successful shipments and a robust online presence, our mission remains to provide premium hemp products and unparalleled support to our community. At JK Distro, we are driven by our dedication to excellence, knowledge, and the transformative power of hemp.
JK Distro (jkdistro.com) has 687 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing687 approved reviews, newest moderated first
VL S.
I missed placed my address and was panicking about im not receiving my order,until they customer service helped me at this time of night,shout out to jk.JK or NO WAy
Travis
Such a good company. They do shit right. Placed over 35 orders every pack comes within days. No one beats there prices. Tried other companies and this is the one I always come back too.
Bronco
Great prices and product. Have ordered from here about 10 times so far, typically the 1 oz smalls or the Blue Lion prerolls. PRoduct is always great, never had issues, and typically receive my order in about 10 days. They also always give free goodies each order, like a free thca nug, or preroll.
Top notch detail A.
I had a slight problem with my order being stollen while being delivered and jk distro helped out every step of the way and there customer service is by far the best I’ve ever experienced!!! I highly recommend them !!! Don’t look anywhere here else they have you covered and their prices are great ! Thanks jk distro !! U guys deserve to have 5 stars !
Maurice M.
!!SCAM ALERT!! Update/1/31/2025 still no one has attempted to help >>>>> I am extremely disappointed with my experience ordering from JK Distro. Their product sits at their facility for 4-5 days before even being shipped, and then it takes another 4-5 days to arrive—if the USPS doesn’t mess it up. I ended up waiting nearly two weeks for a product that never came. This is unacceptable, and the lack of efficiency in their process is frustrating. I won’t be ordering again. The customer service is horrible i sent multiple proofs i have not received items it’s been over a month. !! DO NOT WASTE YOUR MONEY OR TIME !!
Response from JK DistroJan 19, 2025
Thank you for reaching out and sharing your experience with us. We sincerely apologize for the frustration and disappointment you’ve encountered with your recent order from JK Distro. Your feedback is invaluable, and we take it very seriously. Regarding the shipping process, processing takes between 1 - 3 business days before a parcel can be shipped. We rely on USPS for delivery once an order leaves our facility. We recommend checking the tracking information provided in your confirmation email for updates on your shipment status. To address your concerns directly, I would like to offer assistance in resolving this matter. If you could provide me with your order number or any additional details regarding your situation, I will personally look into it and ensure that you receive a satisfactory resolution. Apologies once again Regards TM
Very S.
I spent a total of $160 and paid a massive $70 dollars shipping with JK Distro for an order placed on 19/12/2024, which I have not received to date. I beg the owner of this store to stop using UPS, as they are utter garbage (widely regarded), and have had my parcel in a warehouse for 2 weeks now without moving (last scan in a UPS tracking was in a warehouse on 03/01/2025). Since 03/01/2025, UPS has stopped scanning or giving any tracking updates, so I have no idea if I will ever receive my package. I have had no response from either UPS or JK Distro to my enquiries and requests for an update, and I don't care what kind of business you are running, unless you're shady, if a customer pays $215 for a bunch of products, it is with the implicit expectation that they will receive something for all of that money. You can't just wash your hands of any responsibility after dispatch, especially when you have chosen to use an unreliable shipping partner. Just imagine if every store did that. Around the same time, I made similar orders from two other stores (Backwoodz & Dr Ganja), I received both or those orders on time, so my advice to any customers, is to use those stores instead (they ship with USPS, super reliable, full tracking, and received within 5 days of dispatch. I was under the impression JK Distro was a legit store, but I simply have nothing to back that up from my experience, because I've received nothing for all the money spent, and no-one will respond to my messages for a resolution. It's pretty shocking, and mentally distressing, and financially destructive. So thanks JK Distro and UPS for stripping me of over $200 during the holiday period, a great way to go into 2025! Rest assure, I will be leaving a similar review for UPS. ****************************************************************** EDIT 20/01/25: Further to JK Distro's reply of 19/01/2025, my Order No. for resolution is #308674. Pls do update me as to UPS delivery status. Thank you. ****************************************************************** EDIT 15/02/25: A month after JK Distro wrote on here that they would help me, no help received. I did hear back from UPS who said they had contacted JKDistro about a Customs issue that needed resolving but have had exactly ZERO updates from JK in that regard - so its cool to just take people's money and run it seems. $215 down, nothing to show for it, no customer service to speak of - they just post. messages on here so people checking Trustpilot will actually think they're helpful - they are not. Thanks to their BS I've tried 3 other companies that I received all my orders from - JK your competition is winning. Ive tried to resolve this with you, but as you seem not to be interested in that, I'll take the issue up with my bank for a chargeback.
Response from JK DistroJan 19, 2025
Thank you for reaching out and sharing your concerns regarding your recent order with JK Distro. I sincerely apologize for the inconvenience you have experienced with the shipping process and understand how frustrating it must be to not have received your package, especially after spending a significant amount on both products and shipping. I completely empathize with your feelings about UPS and the lack of updates on your shipment. It is indeed disappointing when a shipping partner does not meet expectations, particularly when tracking information becomes stagnant. Your experience is important to us, and we take such matters seriously. Please reply to this message with your order number and any relevant details so that I can escalate this issue directly with our shipping department. We will do our best to liaise with UPS on your behalf and seek an update on your parcel’s status.
Tammy B.
Everything is awesome. Shipping, quality, quantity and the people 💯💯💚💚
YouR DaDDy 💋 �.
Horrible customer service ——— does not even express the experience with JK Distro——— spend your money elsewhere- having to now go buy from another vendor. They do not help - email- chat-or give actual info - or seem to even act like they care —- besides just a general statement/comment. This is not how businesses are run in 2025.
Response from JK DistroJan 17, 2025
We are truly sorry that our customer service did not meet your expectations and that you felt unsupported during your interaction with us. If there were any specific circumstances that contributed to the issue kindly send an email to [email protected], explaining the issue. We will gladly look into it and ensure you never experience such again.