JK DistroReviews of jkdistro.com

Response from JK DistroNov 4, 2025

Thank you for reaching out and providing such detailed feedback regarding your recent purchases from us. I am truly sorry to hear that your experience with your last purchase has been so disappointing. We understand how frustrating it must be to receive products that do not meet your expectations, especially when you were hoping for a premium experience with the Forbidden Fruit. We take your feedback very seriously, and we want to assure you that this is not the standard we aim for at Jk distro. To help us investigate this matter thoroughly and understand what went wrong, could you please provide your order number(s) for these purchases? This will allow us to pull up your specific order details and review the batch information for the products you received. Additionally, if you have any photos or videos of the products that illustrate the issues you've described, these would be incredibly helpful for our quality control team to assess the situation further. We would also like to discuss the possibility of how we can make this right, should you be open to giving us another chance to provide you with a positive experience. Our priority is to make this right for you. Do reach out to us at [email protected]

Response from JK DistroNov 4, 2025

Thank you for the feedback. Will let Alicia know as well :-)

Response from JK DistroNov 4, 2025

Thank you for your feedback. We appreciate it

Response from JK DistroOct 24, 2025

Thank you and welcome to the JK family

Response from JK DistroOct 21, 2025

Thank you for reaching out and sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced with your recent order. We understand that having an order placed on hold and being asked for additional verification can be unexpected and frustrating, especially when you're looking forward to receiving your products. We want to assure you that these measures are in place for very important reasons, primarily to ensure compliance with age restrictions and to protect both our customers and our business from fraudulent activity. As a company selling THCA hemp products, we are legally obligated to ensure that all our customers are at least 21 years of age. This is a strict requirement across the industry to comply with state and federal regulations regarding hemp-derived products. The request for a photo of your driver's license or ID is our standard procedure to verify age when our automated systems flag an order for review or when there's any ambiguity in the initial order information. This helps us prevent underage sales and maintain our operating license. Regarding the request for a screenshot of your payment through your bank, this is a crucial step in our fraud prevention protocols. Unfortunately, online businesses, especially those in regulated industries, are frequent targets for payment fraud. When our payment processor or internal systems detect certain patterns or discrepancies that suggest a potential risk, we implement additional verification steps. A screenshot of your bank statement showing the transaction helps us confirm that the purchase was indeed made by the legitimate cardholder and prevents unauthorized transactions, which ultimately protects you from potential identity theft and chargebacks. To resolve your current order, please provide the requested documentation. Once we receive and verify your ID and payment screenshot, your order will be released for immediate shipment. If you have any concerns about sending this information, we can refund in full.

Response from JK DistroOct 24, 2025

Appreciate your feedback. Will look into our affiliates side of things. Thanks

Response from JK DistroOct 17, 2025

Thank you :-)

Response from JK DistroOct 17, 2025

Thank you :-)