Jive CommunicationsReviews of jive.com

Great service. Excellent customer service.

Always so helpful and thorough as can be. They sincerely want to help no matter what issue is presented and good about following up to make sure everything is ok. Very patient technicians!

I have been using Jive for over 4 years and couldn’t be happier. They are quick to handle any issues that I have had and they were always polite and knowledgeable. Great job!

We switched from RingCentral to Jive. Jive appeared to offer the same feature set at a better price. The big selling point was U.S. based technical support. I kept both services for a month, while I test-drove Jive. After a month, I cancelled Ring Central and am very happy overall. Tech support has been outstanding. While there are busy periods, like all vendors, once you get someone on the phone, they are very helpful and knowledgeable. I have never had a problem gone unresolved in one phone call, unlike my prior experience with Ring Central. The technicians are easy to understand and communicate with, and always follow-up! The service has been stellar - no outages or dropped calls, and clarity has been excellent. The virtual fax works as expected and the auto attendant works great! I highly recommend Jive. As an added bonus, they include a 1-seat license for GoToMeeting - quite a perk if you use it!

I always get wonderful customer service with a great phone service. I have never had any issues with Jive and when I need assistance they are beyond helpful!

Excelent support.

We've only just begun using Jive and have yet to actually use our phones due to waiting on the carrier. But the set up went really well and the rep was on top of everything and very familiar with the way things work!

Great customer service and technical support, but sales needs some more training