Linda
Great products but when contacting JINX on Web site, don't expect an answer.
I order from JINX every year for Christmas presents. They have great products and quick shipping. However, after Christmas I tried to send a question on the Web site as to how to return a few shirts (shirts were cut small to size), and to have a larger size sent in their place (didn't want money back, just replacements). Never received a response. I was busy and forgot about it, but when I checked a month later, there still wasn't any response from JINX (didn't want money back, just replacements). I will probably order again next year for Christmas, however, with the knowledge that if I have any problems with my order, I will not expect any response.
Response from JFeb 23, 2016
Hi Linda, Thanks for the review. I am sorry to hear that you had any problems getting a hold of support. We answer all emails by the next business day. I tried to find an email for you but couldn't so there may have been an issue with the page at the time. You can always email us directly at [email protected] or call us Mon-Fri 8 AM to 5 PM Pacific.


