customer
Never received it they took my money as…
Never received it they took my money as soon as I got it and now I have to wait 10 days to get it back it's sad because I wanted to have one of those because I thought it was
Response from JigsawloveDec 14, 2025
Hi, I’m truly sorry that your puzzle never arrived. I completely understand how disappointing that is, especially when you were excited to receive it. As soon as the shipment appeared to be lost in transit, I offered both a free reprint or a full refund, and processed the refund immediately once you chose that option. The remaining delay is unfortunately due to standard bank processing times, which are outside of my control. I genuinely wish your experience had turned out differently, and I appreciate you giving my small business a chance. If there’s ever anything I can help with in the future, I’ll always do my best to make it right. — Kallie