Jewelry SevenReviews of jewelryseven.com

Garbage! Don't waste your money! Jewelry is not good quality and customer service just ignores you. Terrible company!

Ho comprato da questo negozio tramite catawiki.com. l'ordine non è mai stato spedito. Nessuna risposta ai messaggi fino alla cancellazione dell'ordine da parte del sito e sono stato rimborsato. Al che il venditore mi scrive chiedendo di cancellare il feedback negativo e che era stato lui ad annullare l'ordine e a rimborsarmi. Veramente vergognoso!!

DO NOT BUY FROM THIS BUISNESS BECAUSE THEY ARE SCAMMERS !!!!! I PURCHASED 2 X BRACELETS BACK IN MAY 2026 . THEY SAID THEY WOULD REFUND ME WHEN I SENT THE ITEMS BACK. I SENT THE ITEMS BACK 1 MONTH AGO AND STILL NO REFUND. SCAM SCAM SCAM SCAM !!!! SHOP ELSEWHERE AS THIS BUISNESS SELLS CHEAP JEWELLERY THAT IS NOT THE QUALITY THE PREACH TO BE !!!!!

Purchased jewellery advertised as "non-tarnish" and suitable for everyday wear. Unfortunately, multiple pieces tarnished and lost their colour after only 3 to 4 wears. When I contacted customer service, I was told that because more than 14 days had passed since delivery, no refund or replacement would be offered. My concern was not that I had changed my mind about the product, but that it failed to perform as advertised. I asked the company to explain how jewellery marketed as non-tarnish could deteriorate after only a handful of wears and requested a manager review the issue. Instead, I received repeated responses referring to their 14-day policy and suggesting external factors may have caused the tarnishing, without addressing the non-tarnish claim itself. Very disappointed with both the product quality and the handling of my complaint. I would not purchase again based on this experience. DO NOT BUY FROM THEM

I purchased 2 cloverleaf necklaces and 6 bracelets. The rose gold bracelet is shorter than the other bracelets and 2 of the bracelets are defective. The clasp does not open and close. I emailed customer service and was told to send a picture of the rose gold bracelet and a video of the bracelets with the clasp issue. I received an email stating that they cannot tell if there is an issue with the clasp. As a company why not ask for the items to be returned so you can determine if there is an issue. The rose gold bracelet, I was told to align the bracelet and gently pull rather than twist…I do not see where this would make the bracelet longer and I’m not going to break the bracelet. This is very unprofessional and disappointing that a company will not stand by their own product!!

Company states 5-7 business days delivery to the uk I've been waiting over two weeks the website delivery time scale is very misleading.

Not only received the wrong item, the item was also unwearable as faulty clasp prevented it from opening to wear. Customer service was awful with obviously purposeful delay tactics to trying force the problem unresolved past return time along with the audacity to argue the item was the correct item sent based on warehouse word of mouth when it was very clearly not the correct item from the photos I provided compared to their adverted images on website of what ordered. Glad I purchased using PayPal and they resolved this scam because it was evident this company profit is reliant on scamming people. Would strongly advice no one to buy from them as their advertising of items may look appealing but the images do not match the products they send.

Wish id never ordered from this company. Items look nice,however TWO different sets plus an additional necklace were all sent in the same gift box which makes it very difficult to give to different people as gifts, as id intented. When looking at the items the necklace had been sent in gold when I ordered silver. Emailed J7 asking to return , was told I need to send photos of the items PLUS a photo of the original packaging so they can review the warehouse packaging info....not my problem!! That's for J7 to look into, I just want rhe address to return. When I said I don't have the packaging, they emailed back saying "Without the parcel label information, unfortunately we are unable to continue the verification process with the warehouse team."....I actually don't care! I pointed out their Returns Policy on their website says NOTHING about having to retain packaging. I've asked again for the return address, as I'm going on holiday in two days and by the time I come back it'll be after thr 14 days to return. I feel like they're deliberately stalling me and putting up unnecessary obstacles. AVOID AVOID AVOID