Jessica LondonReviews of jessicalondon.com

Worst customer service EVER!! They won’t cancel my order it hasn’t even been shipped!!! No supervisor to speak to you can tell the Representative isn’t from America! He kept saying uh-huh so basically my phone autofill put in the wrong address and they can’t update it and won’t refund my money till I return the item but either way if the WRONG address was entered we’ll NEVER get the item which means we’ll never get a refund! So $92 down the drain!

Shoe sizes too small. £36 to return goods to China and then they charge $10 per item for return. I wish I had read the reviews before buying. Don’t use this company. They are scam merchants

False advertising of goods. Material so poor I haven’t even tried them on. I will be amazed if I get a refund. This company is a scam. Do not purchase from them. I have emailed them numerous times and not even had an acknowledgment. I’m definitely going to Trading Standards. This company doesn’t even deserve 1 star

I purchased a few items one of them being a pair of pajamas that had with purchase a pair of matching slippers. Igot the pajamas not the slippers.I contacted customer service three times no response. Even worse the dye from the pajamas left a blue film all over my mother. I has washed them 2 times and still the blue residue is evident .

This company is a scam. have ordered shoes, they finally arrived and look nothing like the picture on the website. I am hoping I will get a refund, but not holding my breath. Iyt is shocking that they are allowed to have a business afddress in the UK

I suspect this company is a scam. I ordered boots in a size 5.5 and they have sent me a much smaller size. When I try to go to returns on their website it says the settings have been reset and I can't get to any returns options. I have tried e mailing the company but again met with no response.

Order a bra got it it was way too big and felt like sandpaper, they only way to try another size was to return and agree to store credit, aka "gift card" so I did but the second wasn't any better so I returned it only to get half my money back, then a month later I was charged a "monthly loyalty rewards" program that I most certainly DID NOT sign up for, after more than a hour on the phone with multiple people that can't speak English, in the most difficult to understand accent, they finally agreed to refund that but who knows when ill see that. Person on phone said 3-4 weeks, email said 2-5 days now its a wait and see game. Stay away from these crooks

Worse clothes purchase experience I've had in a very long time. They over charge for shipping. Their sizes are inaccurate. To return something is expensive unless you get a "gift card" (store credit) to go through the whole thing again. Here is my story. I bought a shirt, that according to their size guide (and the YEARS Ive been the same size) should have fit. It was too small. To return it I would either have to pay again for shipping or agree to store credit. I thought I'd still like the shirt so why not get store credit. When I tried to order the same shirt in a larger size the total went from $54 and change, what I paid the first time (no reimbursement for shipping cost fyi) to over $109. WHAT A TOTAL RIP OFF! I ordered something cheaper, trying to use as much of the store credit as I could, they can take the rest. STAY AWAY FROM THIS COMPANY.