JerryReviews of jerry.ai

this is the biggest scam ever . they say buy policy in 5 minutes and say cancel the policy whenever you want fast and easy and when you do cancel your refund will receive in check after a month maybe . they are scamming people . listen people they blocked me from there app without paying me . keep yourself out of thier range they will scamm you. New update one of there agent called me and straight on my face said no refund nothing go do what you want to do no refund.. this is crime they should be stopped This is ai generated message to fool you more. I wanted to cancel the policy few hours after i bought it but these scammers did not let me when i try to cancel it says sign the documents again to cancel the policy and i tried gid knows how many times but end up showing error or redo the process and thats how one day pass and second day they give you nothing saying that soab cut premium shit and all at the end story is you will get reply not money

Both of my policies they kept making mistakes including not signing the policy which cause it to almost get cancelled. The chat bot is annoying and stupid not giving accurate responses. Second policy mistake cost me $$ . Agents you do get on the phone give conflicting info and need better training. I’m avoiding this outfit.

I had a very disappointing experience with Jerry AI. Despite being informed through the app that I would not be charged because my policy could not be purchased, my credit card was fraudulently charged $912.63 by a third party called Blue Fire, which Jerry has chosen to partner with. Blue Fire has a reputation for unauthorized charges, and unfortunately, I became another victim. I immediately contacted Jerry customer service to resolve the issue and request a refund. After initial contact, they promised to connect me with a specialist, but I was subsequently ghosted — no follow-up, no status update, and no resolution. This lack of communication and accountability is unacceptable. I strongly caution others about this company and its partners. If I don't receive a prompt refund and response, I will be forced to escalate through consumer protection agencies and legal channels. This has been a frustrating and stressful experience overall.

The worst place ever five weeks of messing me around online with AI stuff and then cancel my insurance after I paid him for the first day do not shop your guys you’re gonna get so much stress take hours out of your work week. These guys are terrible.

This is a bait and switch site. I requested a quote and they wanted to follow up with a call. On the call we reviewed the info I put into the app and the agent sent it for a quote. She gave me the numbers and emailed the confirmed quoted info. In the email, I followed the link provided to see the quote in the app. The numbers were way higher and the coverages did not match my request nor did they match what I relayed to the agent. When I complained in the app chat, I was told "Well, that's how insurance works". What? Like I said, bait and switch. Don't use Jerry.ai it's a big scam.

Not going well ay all at the moment!

Jerry likes to brand itself as a one-stop solution for insurance shopping, rewards, car repairs, and safety, but the truth is, it’s a cleverly disguised system built to extract your data and profit off your behavior. I used the app myself which is (now deleted and replaced) and here’s what I experienced: 1. “Quotes from 55+ Insurers”? Not Really. Jerry advertises that it compares rates from 55+ top insurance companies. But in my personal experience, I was only shown quotes from a handful, like Progressive, Geico, Bristol West, National General, Dairyland and a few others. . Where were the rest? The truth is, Jerry only shows quotes from companies that pay them or offer API integration. If a company won’t play ball financially, you won’t see it. This isn’t a wide marketplace, it’s a filtered list designed to benefit Jerry, not the consumer. 2. Perks & Rewards: All Hype, No Substance Jerry’s “rewards” system sounds appealing, points for safe driving, redeemable for deals “from brands you love.” But when I looked at the options, they were underwhelming. I received offers like $10 off your first Uber Eats order — something widely available online for free. You’re essentially handing over your driving data in exchange for marketing fluff. 3. False Safety Recalls = Unnecessary Panic The app sent me five “urgent” recall alerts on my car. Concerned, I called my dealership and checked the official NHTSA database. No recalls whatsoever. I contacted Jerry’s support and was passed around to different agents, each one giving me a different explanation. Eventually, they told me to just ignore the app alert. That’s reckless. These kinds of false alarms waste time and completely destroy trust in the platform. 3. “Better Driving = More Points”? Misleading. Jerry makes it sound like your good driving leads to real insurance savings, but that’s false. After weeks of tracking, the only “reward” I saw was another Uber Eats discount or 50% off your order from PaperCulture. . None of these “points” impacted my actual insurance premium. It’s just a scheme to justify tracking your driving behavior, time of day, location, speed, and more all of which they get to keep, monetize, and analyze. I felt like the product here wasn’t the app, it was me. 4. DataLock Is a Smokescreen Jerry promotes their so-called DataLock™ Guarantee, promising to ask for permission before sharing your driving data. But the fine print tells a different story. According to their privacy policy, they can still use your data for analytics, research, and marketing , and share it with “partners” and advertisers. In my case, I never authorized my data to be sold or studied, yet I continued to get targeted offers based on my driving. Their “protection” promise is just a well-worded spin. 5. Support That Isn’t Support Jerry advertises 7-day support, but I ran into multiple situations where agents repeated the same canned replies, no matter what question I asked. They were copying and pasting from a script. When I tried to follow up on an issue, a different agent gave me an entirely different answer. My experience was chaotic and frustrating, and ultimately, no issue I raised was ever resolved. 6. Eventually, I escalated my issue to Jerry’s executive office. Even they admitted that the confusion I experienced, especially in early May and again on May 17 was due to system delays and agent misinformation. Their exact words: “That delay unfortunately contributed to the confusion you experienced… when our system and the agent response didn’t align with what you were seeing.” I was told I only owed $10 to renew, but my account showed a much higher balance. When I followed up, another agent reassured me it would “update automatically” which never happened. Even the payment I made on May 14 wasn’t properly applied. Ultimately, they issued a $166.49 refund, not as a courtesy, but as a “one-time corrective action” to fix what they admitted was their mistake. “We’re issuing this refund… since the payment wasn’t made due to errors on our side, not yours.” That says everything about how flawed and unreliable their process is. Final thought: Jerry claims it’s “trusted by 5 million drivers” and promises “smarter shopping and driving.” But in my experience, it’s just a glorified data-harvesting machine that offers next to nothing in return. You’re not the customer, you’re the product. Don’t fall for the gimmicks, fake savings, or feel-good rewards. Jerry’s business model depends on harvesting your data, and once they have it, they profit… not you.

I was given a quote for a monthly installment, pay $147 today and $45 monthly thereafter. The app clearly told me what was due, then charged my card for the full year ($500 + $49 Jerry BS fee). Since it's a "third party" app they will not refund you immediately and I'm told I have to wait 21 days for a refund check to be issued in the amount $415 (that's $135 they took for NOTHING). I do not recommend this app or company unless you're prepared for the nightmare that could follow.