JerryReviews of jerry.ai

Response from JerryApr 20, 2026

David, 50+ emails a day is genuinely awful and we understand why you're frustrated. We want to be direct: Jerry's DataLock Guarantee means we never sell your data for marketing purposes. When you request quotes, your info is shared securely with licensed carriers only to generate pricing. We don't share your contact details as part of that process. The volume you're describing, multiple sources pretending to be different companies, sounds like it may be coming from other services you used around the same time, not from Jerry directly. If any of those emails are coming from Jerry specifically, you can unsubscribe at the bottom of any message or email us at [email protected] and we'll make sure they stop immediately.

Response from JerryMar 24, 2026

Hi Meciel, we’re sorry to hear that the coverage didn’t match what you needed. That’s definitely not the experience we want for anyone. Jerry shows options based on the information provided during quoting, but we understand how important it is to get coverage exactly right. If something was off, we’d really like to take a closer look and help make sure you have the right protection in place. We’d really like to help you find something that does fit properly. If you’re open to it, please reach out to us at [email protected] or call 1-650-753-7799 and we’ll take another look with you.

Response from JerryMar 2, 2026

Hi Raj, thank you for flagging your concerns. We’re sorry this experience left you feeling uneasy. We want to be very clear that we never sell or share your personal information with third parties for marketing purposes. When you request quotes through Jerry, your information is shared securely only with licensed insurance carriers so they can generate real pricing. And even then we do not share your contact details, as these aren't necessary for quoting. We know how frustrating unsolicited calls can be, and we take privacy concerns seriously. Please know that your data is safe with us.

Response from JerryMar 4, 2026

Hi Olena, we understand how upsetting it is to see a premium increase unexpectedly. After reviewing the history on your account, the quote process included changes to a key rating detail. That information was edited more than once by yourself as you went through the quoting, and the policy was ultimately issued using the selection that was active at the time you chose to bind coverage. Later, when the carrier completed their standard verification review, they adjusted the premium to reflect the correct rating factor based on your record. That adjustment was made by the insurance company based on underwriting guidelines, not by Jerry approving something you didn’t qualify for. When you contacted us in February, our team explained what caused the increase and processed your cancellation request promptly. We’re sorry if any of that communication felt unclear or delayed. Insurance pricing can change over time, and the best way to keep costs in check is to compare quotes regularly to make sure you’re still getting a competitive rate. That’s something we’re built to help with, and we’re always here to help you shop and review options, should you decide to trust us again.

Response from JerryFeb 28, 2026

Hi Ed, we’re really sorry you’re dealing with this. We understand how frustrating it is to see a cancellation fee when you expected everything to transition smoothly. After reviewing your policy, it appears the prior Aspire policy was canceled mid-term rather than at renewal. When a policy is canceled before the end of its term, the carrier may apply a standard mid-term cancellation fee, which is outlined in their policy terms. This fee is set and charged by the carrier, not by Jerry. That said, we understand why this feels upsetting. We should have made the implications of a mid-term cancellation clearer. As a courtesy, we’re reaching out to Aspire to see if there’s any possibility of an exception, though we can’t promise the outcome. If you’re open to it, we’d really like to stay involved and help however we can. Please reach out to us at [email protected] or call 1-650-753-7799 so we can review your situation together and work toward a resolution.

Response from JerryFeb 19, 2026

Hi Tony, we’re very sorry to hear this was your experience. We want to start by being absolutely clear about one thing: we never sell your personal information for marketing purposes. The information you provide is used only to generate real quotes from licensed insurance carriers, and protecting your data is something we take seriously. We understand how frustrating this must have felt. When your renewal keeps increasing and you take the time to shop around, seeing a higher can be very disappointing. Jerry does not set insurance prices. The quotes come directly from each carrier’s underwriting system based on their own rating models. Sometimes a current insurer may still be offering you a relatively favorable rate, while other carriers evaluate the same driver and vehicle very differently. That can result in significant differences between quotes, even with a clean record and strong credit. If you’re open to it, we’d genuinely like to review the details of your quote to confirm that the coverage was matched correctly and that everything was entered accurately. We don’t want to overwhelm you with unwanted calls, so please feel free to contact us through [email protected] or call 1-650-753-7799, and one of our agents will take a closer look.

Response from JerryFeb 19, 2026

Hi Neil, we’re really sorry this was your experience. Moving into a new place is stressful enough, and waiting on documents or seeing incorrect information only makes it worse. To clarify, Jerry helps compare and purchase policies from licensed insurance carriers, but the policy documents and declarations are generated by the carrier itself. In many cases, declarations are available quickly, but some carriers do take 1–3 business days to finalize and issue official documents. That said, the incorrect landlord address should not have happened, and we understand how frustrating that must have been. We take situations like this seriously. We’ve flagged your experience to our product and carrier operations teams so they can review what happened and make sure we tighten up the process and set the right expectations. While we use technology to make shopping easier, we also have licensed human agents who can step in when things get complicated. After reviewing your case, it looks like you spoke with one of our agents and rated the interaction as helpful. We’re sorry that the overall experience still fell short. If you’re open to it, we’d genuinely appreciate the chance to review your case again and see if there’s anything we can do to help make this right. We don’t want to overwhelm you with unwanted calls, so please feel free to contact us through the app or call 1-650-753-7799 if you’d like us to take another look.

Response from JerryJan 14, 2026

Thanks for raising this. We want our content to be helpful, and we are sorry we missed the mark here. Feedback like this helps us improve, so we appreciate you taking the time to call it out.