Consumer
DONT DO IT
DONT DO IT. THEY WILL TAKE YOUR MONEY AND NOT LET YOU END YOUR SUBSCRIPTION.
JerkySubscription.com is more than just a monthly box; it’s a community of like-minded carnivores who appreciate bold flavors and mouthwatering meat. We make it super easy for you to explore the best flavors and craft jerky makers from across the country. Every month, a curated box ships straight to your door with mind-blowing flavors that you won’t find in local stores. Take your taste buds on an adventure!
JerkySubscription.com (jerkysubscription.com) has 20 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Consumer
DONT DO IT. THEY WILL TAKE YOUR MONEY AND NOT LET YOU END YOUR SUBSCRIPTION.
Brian F.
3 days of trying to get any order cancelled. 3 days of trying various routes of communicating with the company. 3 days of zero responses from this company. Customer service is 100% non-existent. My next move is to contact my bank as the order hasn't been filled in a week and 3 days of zero communication regarding cancelling the order. This company is a dumpster fire.
Whitney
Terrible customer service. I received my 1st of 3 month order at Christmas. One of the bags tasted absolutely horrible. I love jerky and couldnt eat it. Two of the others I could get at my local Walmart. I was under the impression that these bags arent the type you can just go buy wherever. Wrong, you can. I emailed their address... no response. I commented several times on their Facebook and noticed my comments were being deleted. I emailed again with my issue and got a response "what is your question"? I emailed again. Yesterday I commented and noticed today, they have blocked me. I sent ANOTHER email and he said he blocked me because I was bashing them. There was no bashing. I simply stated my issues and that they dont respond to emails. I emailed again asking of that was how he handled customers when he didnt like something by just deleting the problem? Probably wont get a response. I will never utilize this company, again.
Amethyst B.
It shipped on the 3rd of December, I received the jerky on the 16th and by the 20th it had already started molding. Was going to give it to my husband as a gift for Christmas. If it needed to be kept refrigerated I wish they would have included a note. Would not recommend and definitely will never order from them again.
Response from JerkySubscription.comJul 18, 2020
Hi Amethyst, JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made! Let me know if you have interest.
Traci W.
No one ever answers emails
Response from JerkySubscription.comJul 18, 2020
Hi Traci, JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made! Let me know if you have interest.
Pam B.
I EMAILED YOU ABOUT MY SUBSCRIPTION A WEEK AGO ABOUT MY ORDER AND STILL NO RESPONSE. TERRIBLE CUSTOMER SERVICE.
Response from JerkySubscription.comJul 18, 2020
Hi Pam, JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made! Let me know if you have interest.
Benjamin B.
Poor communication feedback. Repeat product.
Response from JerkySubscription.comJul 18, 2020
Hi Benjamin, JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made! Let me know if you have interest.
Kipp
Have had several issues with this subscription and can not reach anyone about my problem. Did not receive product for two months and all question were ignored in email and Facebook. Would not recommend
Response from JerkySubscription.comJul 18, 2020
Hi Kipp, JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made! Let me know if you have interest.