JERAVAE Dance WearReviews of jeravae.com

Worst experience ever!. First dress shipped with a broken zipper. Jaden said that they would have it fixed and to ship it back. ETA for return was one month out. I asked for another option, which was sent without a skirt. When I let Jaden know she said the skirt was an additional $220 where it clearly states on the website AND the invoice that "matching skirt and top". I still don't have a complete dress.

The actual order never arrived. The promised delivery time frame was overdue and they just kept providing excuses. Then they sent me something totally different from what I ordered. I complained. Even though I got a refund, the attitude of the person who wrote back was offensive. She/he even wrote that they blocked my account. Not that I would buy from this company anymore. It’s just not right to shift the blame to the customer. It’s totally their fault at the beginning. Do not buy from them. Its website shows in stock but mostly it’s not true at all.

I gave Jeravae a 1 rating because of the sizing of their outfits. The sizing of their practice outfits is unrealistic. I ordered a size 16/18 practice Latin dance dress. When I received it, I didn’t even try it on because I knew it was too small. My daughter, who is a size 4, just happen to be visiting me and I ask her to try on the dress. It was a little big around her waist, but it fit her every place else. Since she is also a dancer, I gave her the dress.

Unfortunately, the shipment took over 1 month and I was not informed of the delay until I reached out to the company directly 3 times (twice through email, once through instagram. They contacted me via instagram to inform me of the delay) When the garment arrived, I was not impressed by the quality considering the high price (just over $100). The stitching was coming undone near slit opening already and the garment was poorly stitched around the elastic and was easily torn. The first time I put the garment on, the fabric tore open and exposed the elastic. The garment came with short, but the shorts seemed more of an afterthought. They are not shorts appropriate to wear under the dress because they are loose, not like spanx you typically wear under practice wear for Latin dancing. Considering the way the website markets its products as high quality garments, I feel the marketing was deceiving. The delivery and customer service frustrating, and very inconvenient. Because it is so difficult to find decent, well priced practice wear, I hope this company works towards improving their customer service to respond to customer inquiries in a timely manner through their email. Another way this business could improve is to fix any shipment issues and perhaps give a timeline on when the package can arrive when purchasing a product.