JEM SECURITYReviews of jemsecurity.com

Response from JEM SECURITYSep 10, 2021

Hello Sir, We have been talking to Chris regarding this order. We have the order partially in stock, but unfortunately some items remain on backorder. Unfortunately, some manufacturer’s production have been severely affected by the global shortage of electronic components, and that’s one of the reasons why they keep pushing the delivery of this material. I just sent Chris a new email, with more details about this order status. Please let us know if there is anything else we can do for you.

Response from JEM SECURITYAug 25, 2021

Mark, we understand your disappointment and we really apologize about this situation. We had some problems with the orders updates this week, but this is definitely not our standard. If there is anything else we can do to compensate for all the inconvenience, please let us know. Thank you,

Response from JEM SECURITYAug 13, 2021

Hello Maria, Thank you for your contact. We actually sent you an email on 07/29, but I'm not sure if you received it. You order has been shipped under tracking number 1Z58079W0327884679 and it should be delivered next Tuesday. If there is anything else we can do for you, please let us know. Thank you,

Response from JEM SECURITYJun 1, 2021

Hello Steven, We checked in our system that you placed an order for (2) DT-135F SIEMENS units on 05/05. This order was shipped on that same day and the tracking number 1Z58079W0319898287 says these products were delivered at the requested address by 05/07. We tried to contact you by phone and email, but unfortunately we haven't been able to reach you out. If necessary, we can also send you a proof of delivery provided by UPS. If there is anything else we can do for you, please let us know. You can call us anytime at (480) 977-3555.