JefebetReviews of jefebet.com

I played on this site for about a month and have been waiting for my redemption since 10/31/25. They have given me every excuse possible as to why I haven’t received my money. On 11/19/25 the status of my redemption has gone blank and customer service has stopped responding. I have repeatedly ask for one of two things to happen either refund all the money I have spent on the platform or approve and pay my refund. Clearly something fraudulent is going on with redemptions! Jefebet is still allowing customers to make purchases but not paying out winnings which is not right.

Website is scamming and not paying redemption over 20 days now. I dont care and have submitted a charge back on all the purchases I made so do not deposit here as they are scamming.

I have loved Jefebet for a while and they were one of my favorite sites to play on. Apparently they no longer care about paying people what they are owed and the customer service is even worse. I submitted a $500 redemption on 10/30 and absolutely can't get a real answer about when to expect my money. When I redeemed before it only took a day or two. I have been given several different answers about when to expect it. I was given the answer that it can take up to 10 days. Now we are on day 20 and they told me yesterday they will start sending out redemption again toward the end of next week. I will be contacting the FTC and a lawyer. I am sick of these casinos breaking their own terms and conditions to suit their own needs. Apparently they have stopped redemption but still selling packages. Shady as heck!

Hello JefeBet, Today is day 23 and my redemption isn’t processed per Section 8: Prize Redemption all the necessary information (Article 14: Prize redemption may take up to ten (10) business days to process to the Player's designated bank account). I requested it on 10/26. When will it be processed today and what is causing the delay. I request that it be processed immediately.

Still not paid. Approved Wednesday the 10th and today is Monday the 15th. Nada Finally was approved. Took 36 days. Lost a customer but glad im finally approved Second update: im 1 day short of a month of requesting my redemption and still nothing. They claim on here to email them and they will look into it but they are not responding to emails. Stay away!! Update: im now up to 14 days and still no redemption. Being told the same thing about a glitch in the system 2 weeks in a row. If thay was true why didnt the company send out an email acknowledging this? My redemptions are usually quick. Im on day 11 and all im getting is the usual 10 day blah blah. Im after 10 days. But still no help. I was also told there was a glitch in the system that caused a hold by 2 different reps a week apart. They will tell tou anything except your moneys on the way. Im getting very frustrated. If they finally approve ill up the rating. But my usual 2 day redemption are now taking 2 weeks? I'll stay away from this one now. Nobody wants to wait 2 weeks for their money

got verified on 11/6/25 same day put in for a redemption , 8 days past and they want me to get verified again on a "random" verification but I cant use any of the documents that I used to originally get verified the second time around making it impossible to do so ... in the meantime they are holding my money hostage ...its now 11/16/2025 and they still refuse to release my money ,,,tomorrow I am calling my state attorney generals office as well as the state gaming commission , this place needs shut down update...I have contacted you 50 times if I have contacted you once .... your people are of no help and most times I get auto responder with no follow up ...useless

I have been playing this site for a little while. During the time played I have experienced glitches, errors saying I had multiple windows open. Errors saying my account was inactive, yet I still played. Still put my money into their site. I recommended the site to my mother and she has had nothing but problems. She's older so I helped her verify using her phone and her documents. Once she sent in her information they accused her of having someone on her account and sent her a rude email. Even though she did not do what they said, she agreed that she understood. She has had multiple pop ups saying she has multiple windows open and all types of errors but she still continued to play. Fast forward a few days ago she won 385 and cashed out. She played some more the next day and randomly her balance went from a few dollars to around 380 and then it kicked her out. When she tried to log in she got "user not activated." She emailed them and they responded that during her account review (review for what) it was found that she had mock locations and something about enabling locations. My mom is 65 years old. She doesn't even know what a mock location is smh. This site will accuse you of violating terms of agreement with no proof at all. They have not sent her money and she is still locked out of her account. I have 19k followers and growing on Facebook and I would be more than happy to write a review up there. My hope is that they send her money and call it a day. As for now I would steer clear of this site!!!

Since the end of August I have been trying to verify my account here before I play or make any purchase. After the normal process that never fails any other sweeps site, I am accused of account sharing and that the verification process was done by someone who is not the rightful account holder. I made the account, for myself, and was never even able to play due to failed verification. There was no such account sharing. I literally sent them MY ID a picture of MY FACE with my name for my personal use on JefeBet. This process was repeated manually a 2nd time and support said my account would be verified after that, as long as I agreed to understand ToS and no account sharing, which I never did. Days go by, it is now October 21st and instead of verifying me, they send the same warning with this time a *final warning* subtext to stop account sharing even though I was never able to play ever on my own account as myself. Joke of a site and joke of a support!!