JefebetReviews of jefebet.com

It amazes me how some of these online casinos take entirely to long to redeem my winnings but yet they get my money instantly I'm going on 7 days now without any of my winnings and only thing I get replied to me is an automated message saying they are having technical difficulties absolutely horrible redemption time

I have been waiting for my 100.5 SC redemption since January 11th (Ref #3559636). It has been sitting in "Pending" status for over 8 days with absolutely zero communication or updates. I have received the automated confirmation email, but since then, nothing has moved. I play at plenty of other social casinos that handle redemptions in 2–3 days. Waiting over a week just to get an "Approval" is unacceptable in 2026. Please process Ref #3559636 immediately. I will update this review once the funds actually hit my account, but as of now, I cannot recommend playing here if you actually want to receive your winnings.

Today is Jan 17th...I did a redemption on Jan 8th at 6:44am. Their site says they try to get redemptions approved with in 24hrs but they don't do approvals on the weekends. Ok, understandable. The 8th was a Thursday so I figured it would be approved Friday the 9th at some point. Nope. So I waited until Monday the 12th and send them a nice polite email to both support and help emails. I get some generic response about the redemption process having technical difficulties but they are working on it. So I decide to get on here and read the reviews. Looks like they have been having "technical difficulties processing redemptions" since November according to the complaints I have read. I do not know of one other company ever to supposedly have technical difficulties of any kind for this long of a period. Wednesday the 14th I sent another round of emails and while I did get a response by Thursday the 15th, it was the exact same, pre-scripted, blow me off, nonsense. It is now Saturday the 17th and it has been 10 days, 7 of which are business days and still nothing. They are still taking people's money without a disclaimer stating their redemptions are taking weeks and for some people months. That is bad business! Right now I can not and will not recommend this site to friends or foes. I will not spend another dime until I get some legitimate answers from someone real that isn't following a script and isn't a Bot sending out emails. When and if I get answers or receive my redemption I will gladly update this review. Until then, 1 star it is. If yourthinking about playing here, dont!! There are lots of reputable casinos out there that won't lie and cheat you.

I made two purchases and won 300 dollars .. I requested to redeem 275 dollars on Jan 6 and still nothing ...I finally got an email saying they are experiencing technical issues ...if this is on going problem then they should say we have no problem taking your money but have issues paying out so we can make informed decisions ...when I first started playing here they were super helpful and fast and efficient at getting my account verified .. The casino was ALOT ALOT of fun I truly enjoyed my experience here then this ...the other problem is I was playing 3 Pigs of Olympus and on the 6 th spin during the bonus the game glitched out and I cannot get back into the game ...I've reported it they responded I tried again and again I've sent screenshot and even screen recorded me trying to open the game ...I've sent many emails to not get a response to them ...I would just like a time frame on my payout ...I would like to know if this problem will persist if not I have no problem spending my money here I think I've been fair in waiting and wish I could get a more detailed response about my payout ...if the problem isn't getting resolved then tell people from the beginning so they too can. Make informed decisions ...I've no problem updating my review if I get paid soon Update...still have not got paid ...I wish I could take back the one star I gave them Who do you report to when you don't get paid? My check didn't bounce

I have 2 redemption requests, the first one is from Dec 26, 2025 and I have not gotten paid for it yet, today is January 15, 2026. I have emailed them twice but I just get a response that they are having technical issues on redemption requests. I played several other places and none off them have ever taken this long to pay, this is very unacceptable. DO NOT WASTE YOUR TIME OR MONEY HERE. Edit to add: I did reach out to jefebet help, not once but twice, and was told that there were technical difficulties on redemption requests and no time frame as to when it would be resolved. Again this is very unacceptable, no other games that I pay have ever taken this long to pay, but you sure don't hesitate to take people's money in without disclosing that you have "technical difficulties " paying out winnings.

Well, I have been waiting over 7 business day for my redeemption and I have waited 4 days on a response from support, but I haven't heard anything back. Starting to feel like I got scammed. Will revise this rating once a payout occurs. *Update 1*: 15 days redeemption still not paid. *Update 3*: They finally paid out without a few weeks. *site always broken*

Edit: it is now 1.06.26 and I still haven't received the winnings. Despite saying paid. I emailed customer support saying i didn't get the winnings and have left a review. Funny I got a response on here saying they cannot discuss the account here and to email support yet support hasn't responded to my last email saying I never got the winnings and that I left a review here due to that. I submitted my redemption back in November. After waiting a bit it contacted customer support because it was still pending. Was told they had system issues and they were working through the redemptions as fast as possible. Figured ok, things happen I can be patient. However weeks went by no update nothing. Finally on like 12.11.25 it said it was approved. It is now 12.27.25 and I have yet to receive the 100 dollars I won. Well past the 10 supposed business days.i regret the one package I purchased and will be taking my business elsewhere.

I have a redemption that’s been pending for a month with no progress made. I’ve been in contact with customer service entire time. Shouldn’t ever take this long to redeem. I WILL NEVER PURCHASE AGAIN!