Bought a ring from this company. Had a little issue, and customer service was quick to make it right.
AK
Ashly K.
REAL REVIEW, REAL BRIDE
We purchased my .75ct emerald cut morganite ring from Jeen Jewels in September 2016. We paid a modest $399 and were very excited for the ring to come. We ordered 9/15 and the "ship date" was 9/29. We received the ring on 9/21 via shipping from Canada. Here are some PROs and CONs of using Jeen Jewels:
PROS:
1. We actually did receive a ring, before schedule
2. Independent jeweler did confirm the size, and said the prongs, etc. were well made. We didn't "get screwed" at all.
3. My ring truly is beautiful, my center stone is bright, clear, and well cut
4. Budget friendly, You are going to get a killer deal
5. They did answer my e-mail to customer service in a timely manner
CONS:
1. The side diamonds are not SI1 grade, they are cloudy to the naked eye.. But for $399, I couldn't complain
2. This isn't "hand made", nor does it ship from Florida... These come from some factory in Canada. Be aware of that. We live in Michigan, so this didn't bother us.
3. I never received any certificate of authenticity. However, independent jeweler did confirm that this ring is real. You may want to do the same.
4. This ring DOESNT look like the photo. Photo had me believing that it was MUCH larger. We both were shocked at the small size. However, the description DID say it was .75ct, and jeweler confirmed it was .75ct.. Just READ the print people! Don't rely on the photo or expect the photo.
Overall, you're getting a nice ring at a discounted price. Expect some hiccups for a ring under $1000... You cannot go into this expecting amazing customer service and a flawless ring when you are paying so little. You get what you pay for! But truly, this is the best bang for your buck if you are on a tight budget. Overall, we are happy and my ring is very pretty.
