JeenjewelsReviews of jeenjewels.com

Found what I thought was a stunning ring for an extremely low price (listed as retail $1600 but selling for $679). Ordered the ring. It took FOREVER to arrive, they sent it to the wrong address, so I had to untangle that mess and ended up driving an hour to pick up my ring. When I received it, not only was the stone NOT the stone listed in the posting (it was supposed to be Morganite, which is pink) it was very obviously glass (it was chipped where the prongs held it in place and was loose in the setting). The plate job was crap (there were nicks and dings everywhere) and it was flimsy. Seriously, this was barely a $15 dollar ring and nowhere near anything you would pay over $600 for. I viewed the website for the return policy and emailed them notice that I would be sending it back for a refund (minus the 5.5% of the purchase price that they keep). They email you a mandatory refund authorization code which is only good until the next day and you have to have the package shipped postmarked by that day, pay insurance, and get a tracking number to send them. They make it a huge hassle to send the thing back. In process of sending it back now, will update depending on how that goes. My advice to anyone looking for good quality jewelry at a low price is to go to Overstock.com. Do NOT WASTE YOUR TIME, ENERGY, OR MONEY on JeenJewels.. they are SCAM.

I paid over $700 as a down payment and never received a ring. I have called twice a day everyday as well but no results. I am a real person that lives in Orlando, FL all i want now is my money back! Never have gotten a response and I was supposed to have gotten the ring over a month ago do not give these crooks your money, they never even respond back via email either.

I proposed to my now wife with a ring from JeenJewelers, which was bought off Sear's website. Such an amazing price for a ring that seemed to be well worth the price. We received the ring later than what seemed "normal" (2 weeks). Was not impressed with the quality but hey... It was only $379 and we wanted to get married. Constantly, found ourselves at jewelers trying to fix the "diamonds" that had FALLEN out. Please be warned that these are fake and GLUED IN glass. After a local highend jeweler told us that we had been SCAMMED into believing that this was real stones and to quickly get our money back so we can use it towards another ring. No real number to contact this company, the emails are vague, and good luck trying to get your money back. THIS IS A SCAM and you will be disappointed with yourself on throwing away money on a great memory!!!

DO NOT PURCHASE ANYTHING FROM THIS WEB SITE I placed the order with an expected delivery of 11 days, now Day's on still no ring! i have tried calling twice every day but just get a voicemail service. after reading other peoples comment's i no longer want the item just a refund that seems impossible to get. i have contacted PayPal and my Credit Card company to try to get a refund that way. **DO NOT PURCHASE ANYTHING FROM THIS WEB SITE**

Loved the design of the ring and the price was so reasonable. ..then it.took way loner than they advertised to get the ring. Fiance proposed the day it arrived and within 24 hours one of the smaller accent diamond FELL OUT.. not wanting to have to wait to have it repaired i just figured id live with it. I loved how it looked. Ita been only 2-3 months since then. THERE ARE 2 MORE STONES THAT HAVE FALLEN OUT!!!! Wish i had sent it back after the first one now its too late. And the rhodium dipping is useless or worse. The rings are white gold and still seem to turn my finger black?!?!?! The rhodium plating is rubbing off already and the rings look horrible. Will never order such important things online again... so sad.

Please save yourself the awful experience we had and do not purchase anything from JeenJewels. My fiance purchased a bridal set from them and proposed to me during a trip of a lifetime. The ring had such sentimental value but after having it for a few days, I started to notice imperfections including a small chip in the main stone. We were told to ship it back for repairs. We sent the rings back (had to pay $20 for shipping) and then were told the replacement stone was not in stock so they SCRAPPED THE RINGS! They said they thought I wouldn't want the same rings back, despite us explaining that we were hesitant to return them in the first place because of the sentimental value. THEY THREW MY RINGS AWAY!!!!!! I am devastated. We were never consulted on how we wanted them to handle the fact that they didn't have the stone in stock. They just "assumed." They should have never told us to ship the rings back in the first place if they did not have the stone in stock. All of this came after all of the trouble my fiance went through trying to get the rings in time. It took months and months to ship and he he got them just in time to take on our our trip. That trouble alone would have been enough to leave a poor review but now this. Absolutely awful. Also their website stating they have the "best customer service" is a joke. I would bet that any positive reviews you read are written by the company themselves. JeenJewels is a joke. Do NOT buy from them.

"DO NOT PURCHASE ANYTHING FROM THIS WEB SITE!!! There phone service does not work, the deliveries are not on time, and there "Custom Jewelery" looks like something out of a gum ball machine. I wasted 3 weeks getting the garbage they sent me, and another 2 getting my money back for the gum ball ring, which was not the one they advertised! "