Kath H.
jdfproperty happy to host nightmare tenants
Unfortunately have to live next to one of their properties. Just endured two months of screaming and aggressive yelling going on at all hours. Rubbish is piled in front garden, bins overflowing (this week bin man kindly emptied relevant bin following complaint to council). Now have rats because of heap of food waste and packaging. Fence adjacent to other neighbour is falling dangerously into their garden. Have both complained to management who make promises then do nothing. It has taken a long search to find who is responsible for the property as the platforms it is advertised on deny any responsibility for the bookings. Fortunately this set of nightmare tenants have just left (but not their rubbish). They have been the second behaviourally antisocial tenants since the summer when jdfproperty took on the property. Interestingly on publication of similar review on another site the management company got the owner of the house to publish a glowing review of their management, Did at least remove the rubbish after one set of short term tenants were not happy and neither was incoming tenant.
Response from JDF PropertyNov 25, 2024
Hi Kath, Thank you for taking the time to leave a review, Firstly I'm sorry to hear of the concerns you have, I know we have spoken with the guests that were in situ when you raised your concerns and can confirm they did respect social hours to watch TV from that point on. They worked peculiar hours from memory. Bin collection is a weekly process however we are finding the bins aren't large enough for us, so we have requested an additional general waste bin to avoid extra bags left outside of the bins. You mentioned the rats a while ago, I requested pest control to attend that same week who confirmed the rats were in face coming from the river which is directly at the end of the road. Please rest assured all points you raise are taken seriously and have been actioned accordingly. I do take pride in offering a complete management of all of our houses and apartments and offering comfortable accommodation for guests alike. Of course I take on board your comments and will endeavour to action them where possible. Thanks - Jordan



