Beverly D.
I originally ordered a certain metal on…
I originally ordered a certain metal on earrings and was then immediately refunded because that metal was out of stock. No issue re-ordering different metal. Earrings are very nice!

DESIGNED IN NEW YORK CITYWe believe in supporting local designers and artisans. All of our jewelry is designed in New York City by local artists and craftspeople. We love bringing these talented people together and sharing their work!Our products are designed to last a lifetime. We only use 14k solid gold and real diamonds to create our products with world class craftsmanship.We started out with the idea that you should be able to find amazing pieces of jewelry at an affordable price. We wanted to create something that was special, but also affordable enough that everyone could enjoy it.We believe everyone deserves to feel their best, and we're here to help you do that with our gorgeous jewelry!
JCarat (jcarat.com) has 15 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Beverly D.
I originally ordered a certain metal on earrings and was then immediately refunded because that metal was out of stock. No issue re-ordering different metal. Earrings are very nice!
Vivian S.
Simple, elegant. Just what I wanted! Would have appreciated some info to verify gold status. It is a graduation gift and all I have is my verbal, nothing in writing.
GABRIELLE G.
The company has great customer service and has been very helpful with my order. The jewerly is beautiful.
Linda B.
Only received qty 1 for order number 1239. I ordered qty 2. Sent a email to information on website. Haven’t hurt anything back yet. Update I received the 2nd necklace today. Thank You!
Response from JCaratSep 5, 2025
Hi Linda, I’m so sorry about this mix-up! You should have received 2 items with order #1239, and I understand how frustrating it must be to only get 1. We didn’t see your email come through, so thank you for reaching out here to let us know. I’ve flagged this with our team and we’ll get it sorted right away — either by sending the missing item or arranging another solution for you. Really appreciate your patience, and apologies again for the trouble!
customer
The seller JCarat was very helpful when there was issues with tracking and delivery. I got the necklace today. Very beautiful. So dainty. Took a while to come but worth the wait. Thank you 😊 😊😊😊
Allen J.
I only received one out of two bracelets I ordered. I sent an email and received a quick response to check in to it. A couple of days later I received a email stating the order was miss read and I could get a refund or another bracelet shipped. The quick responses from JCarart shows me they care about their customers.
sarah G.
Purchase went well. I have an issue at delivery, one product was delivered instead of 2. However customer service was amazing and really quick to react. I received the second missing piece within 48hrs which saved my company's xmas party. The jewelries are beautiful, identical to photos.
Henry
Great service