JaycoReviews of jayco.com

A few weeks ago we bought a Jayco 334RTS from camping world as I was told their service department is not the greatest for support, I was at ease when they had a Jayco representative from the factory at their location and gave me his direct card for any issues we may encounter. Well we had a slight issue and we called Nate directly and even though he was on vacation out of state he handled everything and had someone looking at my camper within the hour. And followed up with me with in the next 30 minutes to make sure problem was solved. So shout out to Nate from Jayco for his dedication and also Ben from Charlie Obaugh RV Dealer.

You need to hand over your abusive staff to the authorities, otherwise you are just supporting them. Evil scumbags.

Disgusting

Three Jayco RV manufacturing employees have been charged with Animal Cruelty after they admitted to putting two live cats into microwave boxes, taping them shut, and placing them in a trash compactor at the 903 S Main St.The three men, 29-year-old Travis McKay, 31-year-old Arlin J. Hochstetler, and 44-year-old John H. Lipscomb, admitted to police that they have been having a problem with stray cats and that they were trying to fix the problem. "McKay stated the animal shelters were full, and he thought he could 'take care' of the situation," Middlebury police said.McKay stated Lipscomb placed the two cats into boxes and then McKay and Hochstetler placed the cats into the trash compactor."This was not the first interaction the male suspects have had with stray cats on the property"Lipscomb advised one cat got its claw stuck in a cage, so he cut the toe off, MDP said. "Lipscomb advised both cats were alive when he and other employees, whom he identified as McKay and Hochstetler, placed the cats into the compactor." These people are f**king sociopaths.

If I could give my Jayco experience zero stars, I absolutely would. What began as an exciting purchase for my wife and me has turned into one headache after another with our 5th wheel Jayco Eagle 321 RSTS. As an active duty service member, I was hoping for a reliable RV to help transition smoothly between duty stations. Instead, we’ve faced nothing but frustration and disappointment. From day one, issues began piling up. The battery provided at purchase was a "showroom" battery that failed within two weeks, leaking sulfur fumes throughout our camper. Then the kitchen’s plumbing, made of cheap ABS piping, cracked—soaking the entire cabinet space beneath the sink. Within six months, the Everchill refrigerator gave out, taking two additional months to replace. As if that weren’t enough, a leak in the underbelly of the RV remains unresolved to this day. And now, I’ve discovered another crack—this time in the ABS piping under our bathroom tub. Jayco’s response has been even more disappointing. Their customer service deflects responsibility by blaming "vendors" for the faulty components. Yet Jayco chose those vendors and installed those parts. It’s unacceptable to pass the buck after marketing these units as being ready for “full-time RVing.” For the record, a sticker on our RV claims it’s covered for full-time use. But when I questioned this, I was told “full-time” meant vacationing—not living. If someone can explain what “full-time vacationing” actually means, I’d love to hear it—because after all this, I desperately need one. Jayco has fallen short in quality, service, and integrity. I urge prospective buyers to steer clear. Choose a manufacturer that builds with care and stands behind its products. We deserved better—and so do you. VIN: 1UJCA0BT3R1WD0115

Did Jaycovfire the employees that put a cat in a lunch box then threw it in grinder because they lacked the common sense and courtesy to leave cat alone or call SPCA ?if they did not fire them and make a public press conference I would not buy a RV from someone that lacks common sense and thinks animal cruelty is ok, if they thought that was funny what else do they think is funny working on a humans RV ? Clearly they hired some that have no concern or respect for life or safety. Fire them them throw them in jail for animal cruelty was it one cat or two? Was it 3 employees? Fire the bystanders that allowed it by watching. 💭🤔🗯️😿😾😿😾😿😾🙀🗯️

This company's VP condones animal cruelty. Three employees put two cats in a trash compactor and their VP says "the men acted in the company's best interest" by placing the live cats into the trash compactor.

Description of complaint: Worst customer service ever! Bought a brand new camper and have had nothing but issues with the electrical system. Lost all lights, brakes and power to the travel trailer while going through the mountains of Tennessee in a storm! My family could have lost their life! We cannot use the $1k camera system because of the electrical issues. Finally found 2 corroded breakers (on a brand new camper!!) and Jayco will not warranty because its corrosion and against their warranty even though its brand new! They acted like they were doing us a favor for warranting our countertops that are separating from the wall of the camper! Our new camper is sitting at Camping World right now and has been there since the beginning of April because it's needed a new battery, corroded breakers fixed (at my expense), new door, countertops fixed and now the entire electrical system re-wired because they found wires touching and it almost caught fire! Never will I buy anything Jayco again and I hope this helps people from buying from Jayco.