Jawa JewelersReviews of jawajewelers.com

Response from Jawa JewelersJun 18, 2019

Hi Jesse, Thanks for sharing your experience of buying from Jawajewelers. Please accept our apologies for the inconvenience you might have encountered. You have mentioned that you are dissatisfied because of the product quality and we refunded you as per our policies. As far as the quality is concerned, we never compromise on quality but we assure you that we will have our quality assurance team investigate this issue. Thanks for shopping with us and we are really sorry for your bad experience. Regards, Jay Kahn (800) 711-0328

Response from Jawa JewelersJan 18, 2019

Dear Nick, Sorry for the inconvenience you have faced during placing an order with us. We always verify our order (above $2,000 USD) with ID card and credit card last 4 digits. According to shopify security check your order is similar to fraudulent order observed in the past. In this case we can not take risk of fulfilling your order until you are not verifying your identity according to our policy. If you are ready to talk with us and stop sending us abusive voicemails, we can send you the snapshot of your order & details. P.S. we have refunded your order right away, but you have claimed that we refused to refund is really sad. Thanks & Regards Jawa Jewelers