JasonhealthReviews of jasonhealth.com

Their behavior was unprofessional when you called. They showed no interest in assisting you, despite my repeated attempts to explain my confusion about the blood panel.

No communication, they don't send results or next steps via email, I had to call. Upon trying to get a hold of a doctor, it's virtually impossible, and customer service is a complete joke. Never using them again.

I had an appointment today, on Thursday, March 14, 2024, at 11.30 am . I would like to submit a complaint about a nurse who took my blood sample. She works at 50 Bellefontaine St. Ste 101 , Pasadena, CA 91105 (room nember 2). My appointment was at 11.30 but she made me wait an hour to take my blood at 12.30 pm I don't know her name. She was very rude and showed discrimination and was racist towards me. (You can see in security footage). In my opinion, she doesn't have enough education and experience to work in this position. Currently, I am in serious pain because she drew my blood incorrectly and punctured me roughly. I've never had this experience ever and expect someone who is a nurse and works for this facility to treat me better. I hope you take my complaint under your consideration and take serious actions.

Bad experience. They are a 3rd party company. You don’t actually meet with the doctor. After you do testing you have to wait 1-3 days for results. After you get results you have to wait an additional 1-3 days to speak with the doctor and also to get treatment is an extra 1-3 days. So inconvenient for someone that needs treatment asap.