Sharon E.
The men were on time
The men were on time, laid 2 rooms of carpet in 1 day as promished. The only reason not giving a 5 star, they did a seam that is noticeable and would have been preferred they would put it somewhere else not so noticeable. But they were nice and professional.
Response from J & J Carpet One Floor & HomeMay 31, 2017
Dear Sharon, Thank you for taking the time to review us. We want our customers to be 100 percent satisfied with their project, from beginning to end. We are sorry to hear you are displeased with the placement of the seam in the carpet and apologize for the installation. Our customers experience and opinion matters to us, and we will work on the proper improvements. We hope to gain your business again in the future. Sincerely, J&J Carpet One




