Shop James Avery for a great selection including Collections, Gifts, What's New, and Charms & Pendants
James Avery Artisan Jewelry (jamesavery.com) has 14 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Jewelry & Watches · Austin, Texas
Excellent
Jewelry & Watches · Dallas, Texas
Excellent
Jewelry & Watches · houston, Texas
Excellent
Jewelry & Watches · Kerrville, Texas
Excellent
Showing 5 reviews with 5 stars · Clear filters
Orlando
Linett and Kali totally took care of me and my daughters! Fast, friendly, knowledgeable and they provided great customer service. I started shopping at the HEB location in Marble Falls, TX a couple of months ago and it has been just wonderful. Thank you so much for all the help and making the perfect gifts for my family!!!
Sandra L.
JAMES AVERY 2857 KATY FWY (LOWER HEIGHTS) STAFF WAS VERY FRIENDLY. I'M JUST STARTING MY BRACELET. SALESMAN (OMAR) WENT OVER AND ABOVE TO HELP ME. HE WAS VERY PATIENT WITH ME. HIS CUSTOMER SERVICE WAS 10/10
Sylvia V.
Reached customer service for losing bracelet because of design of clasp, had not requested replacement, but they did. Spoke with customer service to tell them how clasp for this particular style of bracelet was not very secure. Will definitely fix this clasp. Very appreciative of replacement and kindness of customer service representative.
OLGA T.
Excelente experience!! My family and I were able make very good decisions. The staff was very helpful and friendly. She was very knowledgeable about the product and helped us make decisions. Exemplary customer service support. I hope they continue to value us the consumers like they are currently offering us that wonderful services.
Izzy
I walked into jewelry store, saw a wide selection of jewelry beautifully displaid. I was able to spot exactly what I came in looking for. The staff was friendly, they asked if there was anything I needed right as I walked in. Great customer service. They were able to retrieve my item of purchase and between transaction they even went about cleaning my person necklace I was gifted by my wife from James Avery. Great work. Look forward doing more business and keep up the good work.