Stephen E.
I was a customer with a mint company…
I was a customer with a mint company out West for nearly five years. Customer service and product quality always exceptional. However, this changed a few months back when I was placing my usual order ( 2 12 can mint pouch packs ) and found out the cost increased by somewhere in the amount of $70. I also noticed my last few orders the pouches were smaller. I addressed this issue, as well as the increased cost with customer service. They told me to keep their (..."doors open...") they had to increase the cost. They add the delivery cost was now waved. Still, the additional cost was exorbitant. I told them I will no longer be a customer and I gave them a customer satisfaction rating of 1 star. Obviously they didn't feel my concern deserved further attention. This is my second order with your company and could not be more pleased with your product.