JagexReviews of jagex.com

jeg hade en gammel acc ..det er over 1 år siden jeg været inde på ... nu har jeg lige prøvet at log ind så den ban i marts måned 2021 for Real world trading den bliv hacket ,,,, de nok prøve at sælge mine 4 santa hat start spil i Ca 2005 RS1 nu profil i RS3 og ban lidt øv at miste sin acc på hack

Worst company in existence. They set the standard (annoying) auto-renew membership feature as usual. Filed for a refund, was supposed to receive a response in 2 days. Received a response 3-4 days in my email, then they locked my account because I filed a claim with my bank because they wouldn't respond. How much worse could your company be? 0 Stars

Worst ever, I paid to buy bonds and didn’t recieve anything in return when making a dispute they blocked my account till I pay what’s owed. Rather than contacting me about the issue they just block accounts. They go unaswer all email you do through there website! I ended up paying twice so I can access my account and I was hoping I have my money back as soon as they discover the problem. But they don’t even contact you!

If you need player/customer support, forget it. Need help from the community employees? Get 4000 upvotes on reddit first! If theres a problem with your account, contacting customer support is like asking the hacker to return your account.

Hadn't heard of it until I was scammed via my phone number to authenticate a purchase of £25. I still don't know what Jagex is but its a scam.

How can you have no customer support? This is costing them a lot money... so many paying customers leaving the game because the y have issues with their account.

if you like to spend hours of your life after your account has been hacked just to continue getting nowhere speaking to someone is completely out of the question. Then Jagex supports the place to be, beyond me how games 100 times smaller have and are better support than a company almost worth a billion most pathetic customer support I've personally seen its 2021 where's your live support team at the pub ?

I bought a subscription and got to play for a day before being wrongly given a permanent and unappealable ban for major macroing. It was actually kind of hilarious and it saved me from getting back into runescape. Either way, I got randomly permanently banned for no reason and all my attempts at contacting support were futile. So it seems to be a pretty bad company.