JagexReviews of jagex.com

Jagex is complete garbage. Zero customer support and company accountability. I will not be giving them another dime of my hard earned money to be continually frustrated with the game I am PAYING for.

cant even login

team cant properly estimate how long servers will be down. they consistently provide an ETA they are never able to meet and is always delayed.

absolute garbage

Jagex are textbook what happens to a company when corporate greed takes over and the board room makes all the decisions. It's also a textbook case of what happens when inclusively, playing dress up and political agendas are considered more important than rescuing their dying game. If Jagex cared for you then why didn't they reverse RS3 in 2013/14? Why commit to a microtransaction hellscape ? Because money and because they needed money to bloat their workforce out with massive HR, project management, risk management and diversity roles which have nothing to do with gaming but spread like cancer all the same. Run.

No customer service. No number to call. They lie about response times if they even respond at all. So glad y’all can raise prices but not fix customer support after having terrible support for 20 years. I will be running bots from now on to screw the game over since y’all are incapable of running it properly. You reap what you sew

My account was then banned for allegedly real world trading. I appealed trusting it to have been a mistake. A simple review of my game history would have confirmed nothing of the sorts occurred. My appeal was denied. Jagex waits for you to pay for a year upfront and then steals your money. Don’t waist your money on this terrible company.

Jagex is a terribly ran company. They can always raise the price but having any useful form of customer support is too expensive.