jacuzzibathremodel.comReviews of jacuzzibathremodel.com

Nothing about this company is legit. You don't deal with Jacuzzi, you deal with an independent company that Jacuzzi hires to do it's work. In this case I dealt with JP Fitzpatrick in Long Island. I signed a contract in March of 2025 and finally got the bathroom completed in December on 2025. It took them until October to do the first install after constantly being told about delays with permits and getting supplies. Then when they did the job the entire job was done wrong. After another 2 months of phone calls i finally got the bathroom redone in December. There is no one to complain to at Jacuzzi because when you call them it goes straight to their contractor. I highly recommend you go with a local company and not fall for this one day promise BS.

I want to have a beautiful bathroom installed but I cannot because ever since I've seen that Christina woman if your installations are anything like her voice or her ridiculous acting and shaking of her head through the commercials that the gentleman is speaking in and asks her questions she is so ridiculous I will call another company and I've spoken with other friends that are home owners and feel the same way simply because she is the worst the absolute worst and I mean the absolute worst spoke person I've ever seen in my 63 years of life that has been allowed to do a commercial for this long. And now you guys have been advertising for more than a year Christina across America why why why?!!???!! We don't get it, she should have absolutely nothing to do with your commercials and US knowing that she's getting paid for doing your across America's jacuzzi tour turns us off even more and we are all seven of us going to go with another company. I simply refuse to let her keep making millions off of her horrid absolutely horrid commercials and let your company make money. Until we don't see her name her face on any of your commercials we will not buy from you and we are real estate agents and and on and represent multiple multiple homes! I like the new young lady that looks a little similar to her that is also blonde but she speaks very well but until y'all get rid of Christina on any commercial that we see and quit paying her millions we will not be doing business with your company.

Christina needs to find another job. I have to mute the commercials her voice is so irritating. After reading all the negative reviews I'll shop elsewhere . Get someone to do the misleading commercials who can speak properly.

We called and got a call back from NEWPRO. 7,000 deposit lost just like that! Jacuzzi takes no responsibility at all!

If you are smart, DO NOT REMODEL your bathroom from JACUZZI!!! You are better off going to Lowe’s or Home Depot. My mom got the bathroom installed since she has had a couple of knee surgeries and another health issue. She wanted to install jacuzzi. They charged so much money and DID NOT install it one day. My mom almost FELL in that shower due to the CHEAP shower. The SEATING they added she was SLIPPING. This is absolutely DANGEROUS for elderly. SAVE your elderly parents. I had to go to TARGET and buy tons of non-slip bath mats. It helped. What was the point of getting the shower remodeled if my mom kept slipping??? I HATE JACUZZI for FALSELY ADVERTISING!

Came to house. Only do showers. Commercial says bath remodel. I want bath. Only have one bathroom. Don’t want to lose tub

PLEASE STOP USING BRAINWASHING PATTERNS IN YOUR COMMERCIALS!!! 😡

I called the Jacuzzi Bath Remodel phone number and left a message. A different company called me back. Apparently they just just act as a broker, selling your phone number to other companies. They advertised "no labor installation cost". The company calling me back offered "1/4 off labor installation cost". After cancelling they persisted in harassing phone calls.