jacuzzibathremodel.comReviews of jacuzzibathremodel.com

I would give them ZERO STARS. Sales person wanted to record conversation (which I didn't consent) I found them to be overpriced. Used old, pushy sales tactics thinking that they can take advantage of senior citizens. The "consultant" wanted me to "sign right here, right NOW, otherwise this offer leaves with me" I showed him to the door.

I would have given it a "ZERO" but they didn't have it. They reached out to us and set an appointment for Saturday at 2 pm. At 2:18 pm I called customer service and was told they would be calling us back within a few minutes. At 2:40 pm they returned call only to tell us they couldn't make it. Wanted to reschedule for the following Monday at 2pm or 4pm. Doesn't work for us we work. WE WILL DEFINETLY NOT BE BYING FROM THIS COMPANY! Wasted effort in preparing for them to come. NO CALL NO SHOW and we had to call them.

Don’t waist your time getting an estimate. I got halfway through the presentation and read the average price was 16-18,000.00 for taking a tub enclosure out, and putting a new shower in. I asked the rep to leave, before seeing samples, and getting a price.

Just had someone come to give us a quote. Spent 2 hours talking our ears off and would not leave when we said we needed time to think about it. Kept just offering 10% off - then a whole 3K off to get us to commit. Completely pushy sales pitch

Instalation may be free but they over charge for everything else. Instalation only covers the walls and accessories that they sell. Any plumbing electrical or structural work is all outsourced and is NOT covered under their Instalation cost. they don't tell you that.

No communication and difficult to contact anyone. They don't respond to voice messages and not to emails. The work ended 7 months ago, yes 7 months ago and no final inspection scheduled. If you hire this company, hire an attorney also.

I will never get this service, and this is a reason why. They interrupt my lifetime movie more than they should.How would they feel if they went to a movie Theater, and it was constant commercials or how would they feel sitting in their living room after working all day and their commercial constantly came on during the two hour movie.How would they feel if they were in a movie Theater, snd someone kept kicking their chair, or talking.This is exactly how it feels. It's extremely frustrating. I as well as so many of my friends, decided that we will never buy from these companies that annoy us, just for us to watch a movie. It's gotten to the point that I could recite this commercial. Geez!

I reached out to Costco in hopes of going with Jacuzzi for my bathroom remodel. A very nice gentleman came out, gave his VERY LONG used-car-salesman style presentation, and the pricing was simply out of my budget for a home I’m renting out. He assured me that he was giving me the absolute BEST price he could offer and that, unlike other companies, I would not have the typical “I talked to my manager and we can lower the price” conversation after the fact. Today I got a call from Jacuzzi wanting to hear how the consultation had gone. I was honest and said that it had gone well, but that it was simply out of my budget for now. They then proceeded to try to get me to meet again with a “senior design manager”, assuring me that they could lower the price. I said I wasn’t interested. They then told me senior managers would be in my area the next day….I said I wasn’t interested. They then started giving me times I could meet with senior managers… I said I wasn’t interested. They offered a fourth time…I again said I wasn’t interested and just hung up. I have never had such an unprofessional PUSHY conversation with a company in my life. Learn to accept “no” as an answer.