jacuzzibathremodel.comReviews of jacuzzibathremodel.com

Poor quality install. Cheap materials. They damaged our ceiling and floors. Opening not square. Shower valve leaking. Way overpriced. If I could afford to have redone, we would. Do not use this service. Look for a local contractor to do you shower. Would probably be cheaper.

Update, Jacuzzi Bath Remodel, in my opinion , should be investigated by the FEDS, for FRAUD, most of what they promote is UNTRUE.. firstly they can’t do it in 1 day, rakes minimum 2 days, secondly the contractors are subs, most are horrible , causing damage to your walls & wiring & floors, thirdly the end product is NOT what you see in the pics.. they tried to screw me out of $9,800 I had out down & then CANCELLED when they NEVER SHOWED to remodel a bathroom . HATS OFF TO COSTCO, as this is where I saw Jacuzzi. COSTCO investigated & sent me a beautiful check yesterday reimbursing me for all the $$$$ Jacuzzi STOLE from me. THANK YOU COSTCO.

My parents paid for a $20000 shower renovation. “Installed in as little as one day”… not even close. First, the workers completely destroyed a wall that went into another room. Put a hole right through it. They also made a ton of giant gashes in cabinets and walls in the bathroom. When my mother called to ask when they would be coming to repair it, they said they wouldn’t be. It’s now been almost 2 weeks, and their shower still has no glass door. I wish they would have read all these reviews ahead of time. DO NOT WASTE YOUR MONEY.

We found out about Jacuzzi from a sales representative at Costco. When we had the sales appointment at our house we were guaranteed to get updates about our materials and project completion date, neither happened. After multiple tries to contact the company we settled on a project date. 2.5 months later. The morning of the jacuzzi employees showed up without a previous courtesy call or text. They worked for 2 hours and 45 minutes and left because "their van broke down". They never told us if they were returning the next day, or if at all to complete the project. We missed a full day of work. When we tried to reach out to the project manager no one was available and she never returned our calls. This is a 22K project. It is very disappointing. We still don't know what's going to happen. Do not recommend.

This business has been straight up HARASSING ME! I was interested when I saw it online but in the meantime we had financial troubles and had to postpone doing any kind of project. They called multiple times in one day while I was at work. Then they have been calling me almost every day since. It has been a couple weeks. I even told them that I was no longer interested several times, but they still keep calling.

Extremely frustrating experience. We were told that the financing had been approved and moved forward with the project. Later, I started receiving letters demanding payment of more than total amount even though the financing and property were not in my name. The situation has been confusing from the beginning, and I have not received a clear explanation despite contacting the company. I would strongly encourage anyone considering doing business with this company to carefully ask questions before signing anything. It felt like their main goal was to get us to sign a contract as quickly as possible. In my opinion, people should be especially careful, particularly senior citizens who may be more vulnerable to confusing financing terms and sales pressure.

You have nothing to do with how water feels. God does.

Jacuzzi bath remodel was referred to us from Angis List website and so they started calling us to give us a quote and we told them we already finished the project and please stop calling but they literally call us at least 5 times a day from so far 36 different phone numbers and will not stop. and its been going on for a month now .. and if i tell them we already finished our bathroom project they just hang up on us and call back an hour later. and i guess there is nothing we can do . its at an harassment level and extremely unprofessional ..unbelievable !!