Jack in the BoxReviews of jackinthebox.com

The SLOWEST and most rude costumer service!!! Will NEVER return to this location!!!

Horrible service and the food is crap. Old soggy lettuce. Half of my toppings missing. Got the southwest salad no tortilla strips and or tomatoes on my salad.

I had run in with management she was bitchy . Rude very dispectful

I ordered two large Sauced and Loaded popcorn chicken combos. No sauce, no loaded, no toppings of any kind. Nothing. Bone dry. No sauce for the onion rings, or the curly fries. Spent almost 50 bucks on bone dry popcorn chicken. Most disappointing food experience ever. 0 out of 10.

Your employee's at Store# 1595 first told me that I had to wait for fries. Didn't give me a receipt for purchase. Had me wait for over 20 min for them. When i went to inquire about it, I was told that i need to calm down about it because they gave it away to somebody else. Then when i asked for a refund I was told they couldn't give a copy of the receipt for the refund. This is what happens when you leave a bunch of high school kids in charge without any adult supervision. By far the worse experience I have ever received at any restaurant. I think my run with your chain has come to a end. I will post this on social media and hope everyone joins in on this.

I was exited to see that Jack in the box is offering bobba tea and coffee. Highly disappointed in the false advertising of how much tapioca is in the drink. In their photos they show a generous amount of it. But it actually came with only one thing layer at the bottom of the cup. Live and learn! I wanted to leave a photo, but apparently this sight doesn't have that capability.

On 2/15/24 I placed an order on their app, as I usually do at least once a week. I place the order and get confirmation and my card was charged. I get to the store and they have a sign on the drive thru speaker stating that the store I closed due to being short staffed. I pull up to the drive thru window and no one is visible in the store, but I was still charged for the food any way. I have tried contacting their website to get this corrected and have not received any response nor have they refunded the money I was charged.

Specifically I stated NO FRICKIN CHERRY IN NY MILKSHAKE! My order arrived with a CHERRY IN MY MILKSHAKE! I AM ALLERGIC TO CHERRIES! Ordered thru Door dash! IF I DROP DEAD FROM THIS MILKSHAKE MY FAMILY WILL BE SUING!