Jack in the BoxReviews of jackinthebox.com

I attempted to place a delivery order using the Jack in the Box app and selected Google Pay as my payment method. When I submitted the order, I received an error message stating that there was a problem processing my payment. I verified my information and tried again, only to receive the same error. Despite both attempts showing as failed in the app, I immediately received two notifications from Google Wallet confirming successful payments of $33.19 each—a total of $66.38 charged. I have not received an order confirmation for either transaction. No order appears in my Order History in the app. I contacted the store directly, and they have no record of any order. To make matters worse, there is no way to reach Customer Support directly: There is no phone number for customer issues—only a line in the T&Cs related to data privacy. There is no live chat. The only available form requires an order number, which I never received. At this point, it appears that Jack in the Box has taken $66.38 of my money and delivered nothing in return, while I’ve spent over two hours trying to resolve this with no clear support path. I am requesting an immediate refund for both charges.

i went to jackin the box and order a btrry smash jack when i got up to the window i said to the girl senior discount she said to me they only discount on drinks not on food ive never heard of such bull ONLY ON DRINKS so i did not receive a discount because i only order a hamburger

Worker too busy on phone or something only me and one other drive thru customer there was over 20 minutes waiting and then went inside to see about my order both orders sitting on table. Ask for refund would have to call in from somewhere to give it. NEVER GO TO JACK IN BOX AGAIN

What went wrong was they made me feel like a piece of shit they ignored me just because I'm homeless and I don't have a vehicle I have video footage and I'm still starving and I had money and I go through you guys all the time

What's up with the medium drinks now as large??? It's not the money but inconvenience.......some of us at work can't just get up and go get another Jack cola.....Just saying. I'll try Burger King for their drinks! When I ask for a large, that's what I want!!!! We don't need you to control how much we drink...It's a whole new world out there and you better get on board.

Horrible wait time in drive through spokane division and hawthorn

I went to the location on gessner store #630 Bad service! The cokes were flat, the smashed burger was super grease and the #11 chicken was greasy as well. I will never come back to this location.

On Thursday 19/2024 we went to eat at the jackinthebox restaurant located on the corner of main and wiomin in Las Vegas NV. We left our cars in their parking lot while we bought something at a nearby store. When we returned to eat, my sister's car was no longer there. We thought it had been stolen. I asked the lady at the restaurant and she got nervous and aggressive. When I went out, they were already trying to take my car. I asked the young man from the tow truck while he was taking 3 more cars and he gave me the address of where they had them. I followed him and we had to pay $270.00 dollars. to be able to get the car out. In addition, the young men from the tow truck company made fun of us and were aggressive. I would not doubt that jackinthebox staff receive a percentage of what is stolen from people (their customers). For that reason, I will not return to those restaurants. I have pictures a the papers. EDGAR MARTINEZ.